Hotel Saint Nedelya

The hotel is in a quiet, wonderful location. The food is perfect, the staff, everything.

The lack of a lift.....

The staff of the hotel is truly amazing. The food at the restaurant delicious.

The hotel seems to be undergoing some partial renovation, as we were travelling with a young child we were very stressed of him falling from an unsecured stair case or pulling one of the many cables just hanging around. Also, the main reason we went there was to use the swimming pool on a really hot summer day and rest on our way to Greece, unfortunately the pool is unheated and despite the 40 degrees outside the water was freezingly cold. Overall, the hotel has great potential and the staff is truely outstanding, but they need to finish the construction work going on and heat the pool.

The hotel is on the border of a forest and a spring nearby. Nice outdoor facilities.

The breakfast was not so good as it was advertized . The location doesn‘t have a permanent receptionist but it was very appreciated somebody waited for us for the check-in.

Beautiful location, in the forest/woods, very dreamy and calm. That was the reason I booked it. You're surrounded by nature and you get a nice view from your balcony as well. The room was alright, they gave us a triple room instead the double I booked so it was spacious, had hot water, shampoo, shower gel, mini fridge, tea, coffee, kettle. Seems like in the summer/spring it would be a great experience to be there with the pools and jacuzzi, the saunas and everything, and the photos show that it's well maintained during that time, so I would love to return sometime during these seasons. I think if this hotel is managed and maintained properly all year round, it has a lot of potential.

When we arrived, there wasn't anyone at the reception desk. So we had to call the number and no one was picking up. After waiting for about half an hour, finally, someone picked up and told us the receptionist would be coming soon. About 10 minutes after an older man arrived that spoke no English, however he was kind. After translating on Google, we managed to understand each other. And he gave us the key and left. When we asked if we would have breakfast next morning, he was kind of hesitant, but then he said, ah, yes. And when we asked about the sauna and the jacuzzi, I think he explained that the jacuzzi wouldn't work because of the cold temperature, which was unfortunate for us. And he said he would open the sauna, but in the morning, which was not what we wanted, siince we had to live in the morning. So he actually did open and prepare the sauna next morning, but like, I mentioned, we had to go. I'm pretty sure there was breakfast as well but we didn't actually go because after his hesitant response we weren't really sure so we just slept in. Also didn't like was the fact that there was no staff at the hotel. From the time we checked in and the man left, till the next morning. There were no other customers, so it was just us in the entire hotel. I felt kind of unsafe. It was a creepy knowing that we were literally unprotected, and alone in such a secluded area, and if we needed something, it was hard to reach someone through the phone. My opinion is that since this hotel is not busy at all during winter times you should just close it instead of having it open, poorly maintained with no staff and not a lot of attention given to the customers. I think it's a shame cause if it were another season we would have a better experience. Also I asked for a double bed, and they didn't even reply to that request, so although the hotel was empty we had to sleep on two singles as a couple.