316 Westgate - a family break that sleeps 4 guests in 2 bedrooms

We stayed as a family of 3 at this apartment and chose it due to the location advertised. It was very easy to find with the added bonus of secure parking. The building itself was modern and luxurious both inside and out. The apartment was lovely and easily accessible via the lift. It was clean, bright a spacious plus having two bathrooms allowed for privacy for our soon to be teenage daughter who likes her own space. It was a gentle 15 minute walk into the centre of York but not too tasking. We drove up for ease but the train station is so close that you don't actually need to take a car. The view out of the lounge window offered views of the river but be mindful that it's also next to the Royal Mail sorting office and you look right over the van parking. With this, you also hear the vans from 5.30am so if you're a light sleeper, the master bedroom isn't the best room for you. Also, the car park is around the back of the building so you have to carry your luggage to the main entrance as there is no space to drop off anything. So a couple of trips to the car could be in order. We found the apartment great value for money and would stay here again.

This apartment is lovely and central and is very close to the city centre. We all loved the apartment. The only problem we had were the bed covers were full of hairs. Pet hairs and also human hairs. Not just in our bed but also the other bed. We only found this when we got into bed so was too late to do anything about it. The following morning I contacted the emergency number and after sending through some pictures the beds were changed. I don’t know what went wrong as the rest of the apartment was spotless. We would stay there again though.

Well situated property. Clean and well equipped. We were ok but would not be suitable for anyone with mobility problems. I know York quite well so was able to quickly park and collect keys from the office. Told car park key fob would be in apartment, it wasn’t. Held car in restricted area until someone brought us the key fob. This didn’t work and Chris came within 10 minutes with replacement. Eventually entered car park and got installed in apartment. All phone calls to the office were handled efficiently. Enjoyed the stay after the first hour!Check the fobs!!

Our low marks are mainly due to the parking situation, which made things a bit frustrating. The fob we were initially given didn’t work, leaving us to pay for overnight parking. Then the gate to the parking lot itself didn’t work, leaving us stuck in a fenced-in parking lot for over an hour. Other than that, the Flat itself was lovely, and the location was very convenient.