Shenandoah Wilderness Traveler

Beautiful and peaceful. Lots to do. Very enjoyable.

The place is beautiful and the staff is really nice. Many of the activities were not available when I was there, yet I was still charged for the activity fee. I was in the area on family business, so that did not affect me personally, but had I been there for recreation, I would have been very disappointed. There is also no housekeeping service in your room. When I complained that the coffee maker did not work, I was told it would be replaced, but that never happened.

We occupied a 2 bedroom cabin and liked the privacy and ability to relax in the living area and outside deck. However, we had to call twice to get the HVAC thermostat fixed, had no wifi, the landline phone had no dial tone, and the bedrooms were strangely furnished. The beds were comfy and the linens very high quality. However, there was no mirror in the primary bedroom, two small desk-type lamps on the nightstands and no other source of light in the dark primary room. In both bedrooms, a large TV monopolized the dresser top so there was no room for our own belongings. The bathroom had only one towel rod and no other place for the towels and wash cloths for 4 adults and no suitable place in the bedrooms either. Linens aren't replaced daily so we had a wet problem to deal with. Reception for the tvs was very poor. All in all, it seemed there were some poorly thought out details that need attention in order to make this a consistently high quality comfortable experience. We did not use the sports or other amenities but the grounds were lovely, as was the main Lodge.

This is a very clean, quiet resort with a wonderful staff.