SUNSURI PHUKET Resort, Nai Harn Beach

Everything was great from the check in to the check out. The location, the breakfast, the pool, the staff above all were amazing specially one of the server in the restaurant called ‘Wear’ hi was an absolute gentleman.

Even though it’s a no smoking area all around I believe there is a smoking area just below our room and we could not enjoy the balcony quite often as with the hot weather and the room just above the smoking area.

Great location and many activities for children. Mr Kay gave Muay Thai training which was amazing.

Absolutely beautiful grounds

Accessibility

As ever in Thailand friendly , smiley staff .

Three rooms in 24 hours . 5204 overbearing smell of mothball type chemical. Moved to 5104 smell faint . Woke to fine smell had forced my wife to sleep on the balcony couch outside . Shower head leaked when filling bath which we didn’t realise so puddle of water when went to fill bath . Started looking at other hotels nearby with a view to moving out . Then offered 6104 different building . Immediately ran bath and found diverter valve leaking . Maintenance on site to replace o ring seal for an hour . Next two days found shower head leaked when filling bath so draped inside bath as filled . Complete bath could move 6-8 cm as wasn’t fixed to the floor . But the drain didn’t leak . Failed totally to acknowledge the faults other than change the rooms . Hotel is built into hill as a series of building linked by sloped roadways and stairs and steps . Golf carts on site so you could be delivered and collected from rooms . Look at roofline of properties to see where the lift machinery spaces are to find where the lifts are in the different buildings