AMANO Home Leipzig

Stylish apartment hotel in the city, close to the train station ; great room layout; while the studio was small - the sleep& sitting & kitchen areas were skillfully separated ; great lighting solutions

The smartphone entry system worked well overall, but I would have appreciated knowing in advance that alternative entry methods were available. It would also have been reassuring to know that staff were available at the reception area on the first floor during the day until 5 pm and could have assisted if the phone entry system had failed. A note for future guests: Be aware that there are two separate entrances to the building. On my second day, I accidentally returned through the wrong door. Although it opened, it led to a different area of the building, where the doors to the floors were closed. I was unable to get back to my room, and there was nobody around to help. It took me a while to realize that I needed to leave the building and find the main entrance. The two entrances had different numbers (57 and 59, or similar), but the doors and entry areas looked deceptively alike. This was quite a stressful situation, especially as I needed to check out and catch a train. Clearer instructions about which entrance to use, along with information about alternative entry options and available assistance, would make the experience much smoother and less stressful for future guests. I was also unable to use the stove. The instructions stated that the window had to be open while cooking to prevent the fire alarm from going off. However, there was no way to secure the window in an open position. It was one of the heaviest windows I have ever encountered and would slide shut on its own.

Excellent service

Nothing

Location

Nothing

Location, easy checkin, spacious apartment, comfortable bed.

The suite was very dark - all furnishings apart from the bed, almost all decor very dark. For a place to be “home” for travellers, a washing machine is essential. No washing facilities is very poor. The air conditioner did not work in very hot conditions - that too was poor.