Cosy home in Newland Avenue area

Nothing - it was horrible we left immediately and booked somewhere else

Upon arrival, it was immediately evident that the apartment was in an unacceptably poor state. The cleanliness was well below standard, with visible stains on the walls, broken skirting boards, and a damaged bath—which was particularly concerning as I had a baby with me. The condition of the bath was not only unacceptable but also potentially dangerous. Furthermore, the gardens were poorly maintained and there were spider webs inside the property, indicating a serious lack of upkeep. These conditions made the apartment entirely unsuitable, and we had no choice but to leave just one hour after checking in.

The house was clean and comfortable and met our needs.

N/A

The property is in a great location for the purpose of our trip, modern decoration and just what we needed in terms of 2 beds, our own living space, kitchen and bathroom

The beds could be comfier. I could feel the springs in the mattress but my son was fine with his bed. There were a few things missing for example oven gloves and a hair dryer and could benefit from some garden furniture to be able to sit outside and enjoy the weather

I was clean and tidy, it suited our requirements.

The lack of car parking space. The road is a dead end and you cant turn round. we were lucky we got a space.

I particularly appreciated the apartment's proximity to shops, restaurants, and supermarkets, which greatly facilitated our stay. The Wi-Fi was also very reliable, and the kitchen facilities were practical and well-equipped.

However, several aspects of our stay were disappointing. First of all, the difficulty in finding the apartment made our arrival stressful. It would have been helpful to receive a message containing the location of the apartment along with the access code for the keys. Moreover, the beds are not large enough for a couple or two people, contrary to what was indicated. With dimensions of 1.90 m long by 1.40 m wide, these beds are suitable for one person, limiting the occupancy to 3 people in the apartment if we include the sofa bed, which is uncomfortable and can cause back pain. The owner should consider renewing the blankets and pillows, which seem to be several decades old. We also noticed that the trash had not been emptied upon our arrival. Additionally, it would have been good to be informed that both bedrooms are located on the upper floor, accessible only by narrow stairs, making it difficult to move luggage. Another significant issue was the unbearable noise coming from the water heater in the upstairs bedroom. Although we reported this problem to the host, no action was taken to resolve it. This ultimately led to our decision to leave the apartment before the end of our stay, as nothing had been repaired despite our repeated reminders. Finally, the check-in time was set for 4 PM, and the arrival of the cleaners at 5 PM to prepare the apartment was also a source of inconvenience. It seems they use the same blankets between different guests, and we had to wait for them to come back from the laundry after each guest's departure. In summary, while the location and certain amenities are appreciated, several aspects related to welcome, comfort, and hygiene need to be improved to provide a better experience. We hope that the amount of our stay, which we paid in advance without staying until the end, can be used by the host to address these issues and enhance the quality of the apartment in the future.

It feels very cosy as if it were grandma's house near the house many shops

the address is a little confusing but the house is very cute inside

Good communication with regards to key pick up...stayed here for our sons graduation, Great location for visiting University and awalk away from Newland avenue were plenty of places to eat and shops.

Pleasant decoration (nice colours on the bedroom walls), comfortable sofas. Very convenient location, ie close to Newland Avenue (shops, cafés, restaurants, bus stops, etc) and the university.

The neighbourhood was rather dirty. The house itself could have been cleaner and the garden better kept. The facilities could have been better, eg a coffee machine, wardrobes for clothes, a mirror in the bathroom. The two double beds were narrow and the mattresses were very soft, while the single bed was much too hard.

The location was excellent. The broadband was FREE and very fast. Netflix was available. The house had good water pressure and everything that we needed.

The on street parking was a worry at first as it didn't seem that secure. But, there were no issues. The house is accessed behind some garages (odd that lots of parking area is locked off here?). Nightime was quiet. There were a few piles of rubbish at the side of road near the hosue, old mattresses etc.

decorated well, great wifi, had al the utensils and appliances you would need and the bed was comfortable.

The floor and sink areas were not very clean, the front door doesn't seem very secure, the bath plug doesn't work nor does the standard lamp in the living room.

Pleasant house near Newland Av and University . Tea coffee and olive oil provided . Sunny garden in pm

No soap in bathroom ( I don’t count a single squirt of watered down liquid soap ) Scruffy street and surrounding houses Could have been cleaner eg fag butts outside back door Some seats outside would have been nice Wi-fi kept dropping Outside Bins hadn’t been emptied in weeks

Jess was very responsive over text. Tina, who came to clean, was chatty and very friendly and I enjoyed talking to her. Being close to Newland Avenue, we had easy access to shops and restaurants. I could take a run around Pearson Park which was not far away. Once we had got it going, the TV/internet worked fine. Very quiet at night.

There was a pervasive smell that was either stale smoke or maybe paint. I wouldn't agree with the term 'cosy' as the floor in the front room felt like stone. There were no instructions for the WiFi so my husband spent ages trying to work it through with Jess as he needed to do some work. The 'garden' had been strimmed and just left as an ugly area that looked like waste ground to be honest. Weeds growing all around the edges and a general air of noone caring. Whilst this mirrors the surrounding streets, it just wasn't pleasant. When we arrived, there had been a miscommunication with staff between themselves so the rooms had not been cleaned and bedding was as left by the previous people. It was sorted out as soon as it could be, though.