Hotel in San Andres
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Amenities at Nattivo Collection Hotel
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Wheelchair accessible
WiFi/Internet
Family friendly
Cleaning products
Map of San Andres
Available Rooms
Things to know
Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.House rules
- Kids allowed, fees apply
- No parties or events allowed without prior approval, fees apply
- Must be 25 or older to rent
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Vogo
Ratings and reviews
9.2 / 10Outstanding·Jun 2025
Great clean place with great staff. A bit light on some amenities but overall pretty good.
10 / 10Outstanding·Feb 2025
Best hotel in San Andres. The only 5 star 🌟 hotel
9.6 / 10Outstanding·Feb 2025
The hotel is so nice. Very high end. Great breakfast, very nice staff. Amazing views from the pool. Only 200 M walk to the main beach area. Very nice rooms, the shower was amazing. Loved it.
6 / 10Average·Jul 2026
I travel solo all over the world, and this hotel made me feel unwelcome by most of the staff and the restaurant attached to the hotel.
I do want to recognize Jeyson at the front desk and Zauny in the upstairs restaurant. They were both friendly and helpful. Everyone else made me feel like I was bothering them whenever I asked a question. I’m not sure if it was a cultural difference or because I don’t speak Spanish, but it was an uncomfortable experience. If it weren’t for Zauny, I’m not sure I would have eaten at the hotel.
I couldn’t order room service because the phone in my room wasn’t working, so I had to go upstairs to place my order in person. Somehow, I was still charged the room service fee.
As a travel agent, I often visit destinations and hotels before recommending them to my clients, so I pay close attention to the overall guest experience. Unfortunately, this experience did not meet my expectations.
The restaurant next door also left a poor impression. Although there were open tables in the front, I was seated in the back corner. I ordered a $50 steak that a mid-tier restaurant could have prepared better.
Overall, this was not a pleasant experience. Thankfully, the tour guide and excursion were outstanding and reminded me how beautiful this country truly is. They saved my overall impression of the destination. While I would absolutely return to this beautiful country, I’m not so sure I would stay at this hotel or recommend it to my clients.
Top rated by guests
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