Casa Charleston-3BR-2Bath-Private HOT TUB-Pet Friendly-No Pet Fees!

We enjoyed staying at Casa Charleston! Three long-time friends came from around the country, and appreciated having a comfortable living room, an easy-to-manage kitchen, 2 bathrooms and three bedrooms. We found it easy to use the gate and door codes, and liked that any of us could get in and out since we didn't have to pass a key around. The hosts were WAY beyond helpful, responding quickly to the messages we sent. Our biggest concern was the tv did not allow us to get into watching the Prime and Netflix movies we'd hoped to access. When we texted about 8:00 pm, the response was "I'll send someone". A kind and helpful woman arrived, announced herself and came in. She spent 30 minutes trying about 6 different re-sets, and finally said "we'll make sure this works tomorrow." The next morning we left, let our host know, and came back to a new tv installed! It worked perfectly and we were able to watch exactly what we wanted thru' the entire evening. We also appreciated the helpful info about what to do as we checked out. Simple, concise, and easy to follow!

Our rental car was really large (not what we asked for, but what we were assigned), and it was a little awkward to park and then back out thru' the gate. Nothing else was a challenge.

The pictures and actual property matched. The security gate. The fully equipped kitchen. The clear instructions by host, Jose.

We didn’t stay long enough to enjoy the hot tub!

We loved the patio and hot tub the backyard makes you feel like you’re in your own world

The gates entrance was a little hard to access when other cars are passing by

The hot tub and gated yard were nice, more convenient than staying at a hotel/motel because of my big dog. No pet fees! Very well stocked with supplies, and the host messaged me if I needed anything during my stay.

The exterior light outside of the front door didn't work, I informed the host but there was no response. I searched for a spare light bulb and changed the light but it still wouldn't work. There were a lot of lights out back but not having any lights out front to see to punch in the door code is a problem, I had to use my cell phone flashlight to open the door. Also, the City of ABQ trash bin by the front door was full and should have been emptied before I arrived. I told the host, who responded and offered to have someone come by, but I took it outside to the curb and brought it back in. It was nice to have a gas range, but the burners cooked unevenly and the stove is old and small. There is a pack of loud barking dogs next door and the house isn't in a good part of town.