San Babila - Luxury Milanese Apartment

I did not have any because I had early morning meetings

Below was my initial review but I have changed it simply because: I can see that the owner sent all communications and tried to reach out to me even day before. It is only that I never received the communication probably due to network or the fact that I did not open booking.com while I was in the property and because of that I missed a couple of critical communications from the owner which made me feel treated unfair. I just saw that he sent a couple of communications even before my arrival but I missed them due to network and roaming not working well. For that I'd like to revoke my initial comment listed below in all fairness to the owner. As a tip to the owner, I think it might help some clients that the same communication you send via booking.com, you simultaneously send it to their whatsapp just to ensure they do not miss communication. This is to cover customers that might have challenges to receive notifications via booking. com like I did. I missed even notification on checking out time. So thank you for your professionalism. Poor customer service, no clear communication, only found out when I got there that I needed to pay the Tourist tax. This should be clearly stipulated before clients book or be explained on the billing. When I tried to pay that bill, the person to whom I should paid to, I think he works with the owner he was so rude. He demanded I pay cash, mind you I am a foreigner from South Africa, I only debit and credit card with me.. He was having none of it, had to call the owner and requested them to split my bill so that I can swipe twice, they blatantly refused. So based on this part, if I had to go back to Italy I wouldn't recommend this place. And to the owner, have someone as a caretaker on premises, so that if other things ain't clear they can be clarified especially to foreign nationals.

Mooi, groot en schoon appartement aan de rand van het centrum

Helaas was communicatie wat stug en kregen we per app en mail helaas geen antwoord op onze vraag.

The location is wonderful for the price. It was very close to the cathedral and the tram stops.

We couldn't find the other two chairs, I think you should put them at a more visible place and also it was kind of noisy at night. We didn't have much problems with that, but with kids or if you are a light sleeper you should have that in mind

Samo mieszkanie było fajnie wyposażone, super internet + doceniam możliwość wcześniejszego kwaterunku.

Niestety grzyb na suficie dość duży , mieszkanie w piwnicy + obsługa nie mówiąca po angielsku więc ciężko było się dogadać co do odbioru kluczy. Dodatkowo podatek został zapłacony pierwszego dnia jak ustalono podczas odbierania kluczy, a później dostałam wiadomość że mam go zostawić na stoliku pod zegarem ponownie. Wprowadza to niestety w błąd. Też informacja o wysokości podatku nie była jasna bo w wiadomości było 4,5€ a finalnie było to 9,5€ od osoby. Przy grupie 6ciu osób niestety brakło ciepłej wody.