London London good place

Everything!!! The staff. The location. The apartment. It was excellent

Nothing

Location was perfect! Very well decorated with great views

Checkout was at 10. A bit too early

The apartment was well furnished and comfortable. Absolutely no complaints. The building is secure and the front door is right next to a Starbucks.

I down rated the property only due to the stupid key-pickup process. It’s a ten minute walk (with luggage) both on arrival and departure. Due to my early flight times, I had requested early access if possible. Louis finally let me know the apartment was available about twenty minutes early. So, I finished my lunch and went to the convenience store that had the keys. But, their computer refused to allow it until 3PM. So, fifteen more minutes waiting around on the street with my luggage and THEN a ten minute walk.

The location is fantastic! We were able to walk to several scenic areas, bars, etc. and always felt safe. To our surprise, the area did close down around midnight, even on a Friday night. We'd happily stay again.

Initial coordination could have been better. I'm not sure if the issue was with Booking.com or the host, but we would have appreciated more lead time in the communication to assist with planning. However, once we got in touch with host he was fantastic to deal with.