Hermes Suites, Agia Sofia, Nilie Hospitality MGMT

Bedroom
Bedroom
City view
Living room
Bed
review stars
7.6Good
(623 Ratings)
" When I arrived the first night, there was no duvet cover or blanket, only a thin sheet. I requested one the next day, and someone kindly brought it."
Verified guest
Don't miss out! Price and availability may change
7.6 / 10.0
Good(623 Ratings)

Apartment in Thessaloniki

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this apartment rental

Right in the heart of Thessaloniki, Hermes Suites, Agia Sofia, Nilie Hospitality MGMT features rooms with free Wifi. The property is close to several well-known attractions – a 11-minute walk from White Tower, 0.

Amenities at Hermes Suites, Agia Sofia, Nilie Hospitality MGMT

Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Cleaning products

Map of Thessaloniki


Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

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    Ratings and reviews

    7.6 / 10.0
    Good(623 Ratings)
    100% verified reviews
    9.0 / 10.0
    It was really good. The location was perfect, near everything. I am delighted with my stay. Totally value for money.
    I liked how modern and comfortable it was.
    I didn’t like the fact that the bedroom TV wasn’t smart TV.
    9.0 / 10.0
    10/10
    Nice apartment for a short stay and amazing location. Its close to everything you want.
    8.0 / 10.0
    Comfortable,elegant,good location
    The location was great
    8.0 / 10.0
    Some more effort to reach perfection!
    Location
    Some small things kept me back voting perfect!
    10.0 / 10.0
    Great location, great price for the staying!
    Everything was great overall, except that when I was leaving today, I noticed some dirt underneath the bed — which was disappointing, since the room otherwise appeared very clean. It could definitely use a deep cleaning throughout. Other than that, everything was good! When I arrived the first night, there was no duvet cover or blanket, only a thin sheet. I requested one the next day, and someone kindly brought it.
    1.0 / 10.0
    Unsafe, dirty and unresponsive proper/Опасно, мръсно и без отзивчивост място за настаняване
    Местоположението/The location
    Complaint regarding accommodation I am extremely dissatisfied with my stay at this property. • Cleanliness and maintenance: The apartment was dirty, poorly maintained, with broken furniture. The bathroom was in unacceptable condition – dirty, clogged within seconds, and clearly not cleaned in weeks. The bed linen was also dirty. • Safety hazards: The bathroom had a washing machine with exposed electrical issues, creating a serious risk of electric shock. I am 5 months pregnant and unfortunately suffered an accident by slipping in the unclean bathroom, resulting in bruises and scrapes. It is a miracle nothing worse happened. • Communication: The staff responsible for cleaning spoke no English, making communication impossible. The management was completely unresponsive – I asked for a room change immediately, but three days later I still received no reply. Instead, I only got irrelevant automated messages. There was no way to reach support in a meaningful manner. • Customer service: At no point did I feel like a valued guest. The property requested a positive review before arrival and check-in, and if guests were not satisfied, they asked us not to leave a review at all but to contact them privately. This is completely unacceptable and misleading. • Overall experience: I had booked three rooms for a total of six people, and none of us were satisfied. The lack of care, hygiene, and communication was beyond any acceptable standard. This experience put my health at risk and caused great distress. I kindly request that this complaint be reviewed urgently and that appropriate action be taken against the property.
    4.0 / 10.0
    Customer service should be improved
    There were no toilet papers, no cleaning service during our stay, the shower was not clean, there was no mat for the bathroom the water for the shower hthere was no proper pillow for the child they used a small pillow from the couch, the wardrobe had covers which were not folded.
    Location
    3.0 / 10.0
    Unpleasant stay due to shower issues and the cleanliness was very unpleasant. Mouldy/dirty curtains, dust and unclea
    Sadly there wasn’t too much to like about the property other than the location.
    Sadly our shower wasn’t working properly - shower head was not working right and the water wasn’t draining.

    FAQs

    Does this property follow enhanced cleaning procedures?

    Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

    Is parking included with this apartment?

    Parking is not specified as an available amenity at Hermes Suites, Agia Sofia, Nilie Hospitality MGMT. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this apartment?

    We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

    Is Hermes Suites, Agia Sofia, Nilie Hospitality MGMT pet friendly?

    Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Hermes Suites, Agia Sofia, Nilie Hospitality MGMT?

    We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.


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