The Vine Hotel

We arrived at around 4pm had to go into the bar to let them know we needed to check-in. Check in was upstairs so not good for people with mobility problems. It was not wheelchair friendly. Check in time was 15.00. After getting the key entered a nice size room very clean .only one chair. It had tea coffee and biscuits in the room with pots of UHT milk.When we came to use the TV it was not working so had to get assistance to set it up. The shower was clean and worked well. There was only one hand towel and two bath towels. The hand towel was terrible. It had mascara and foundation all over it. There was no wi-fi in the hotel. I thought the room was overpriced. We would not return to this hotel again.

Had a great stay, nice place , and nice room. Wasnt delux but all good anyway. One thing tho, shelf above the sink was a bit silly as kept banging our heads on it 😂. No food anymore, dont know why its stopped but overall a good place and good weekend

Good

Nice spot -excellent location, comfy bed and amazing water pressure. Just what I needed to help decompress after a lengthy Trans-Atlantic journey!

I couldn’t find it and ended up in another hotel nearby also called the Vine.

Terrible check in , clueless front of desk staff Unprofessional ask for deposit for room in case we smash it up apparently and it was said in those exact words. This was after taking ages to check us in because they said we hadn’t paid for room already. A colleague came and this was cleared up

Spiders in the bathroom, rubish behind bedside table, bar area too loud

Lovely stay nice and clean only criticism is the window didn’t open so was a little stuffy

The people on reception were helpful with the room heating. Ladies in the early morning helped me and my carer Lovely village chips hop just across the road. Food was tasty and I would have gone their everyday

Food is very good and great value,bedrooms are immaculate including the bathroom good value for money staff are very helpful and polite will be re booking next year.

Excellent facilities and location

Nice hotel and food however the service is lacking

Excellent could not fault it room excellent'staff very friendly 'great location.

Lovely modern clean spacious room and hotel. Would highly recommend. We went for 1 night and it was very very warm so would have liked the option of a fan but its not a deal breaker. Will be back thank you

Booked in for convienance to get to the market the followin day. Was in a superiour double which was actually quite small. The bathroom was far to compact and to top it off other guests spoilt the stay by kicking off at 5am on saturday morning and this continued all the way up untill we checked out. The lack of wifi is also an issue.

There was a little hiccup at check in, but this was dealt with immediately and certainly didn't impact our stay. We would definitely return. All of the staff we had dealings with were very polite and helpful. On check out there was no staff available to hand the key into so we had to leave it on the reception desk, so it might be worth having a post box to pop door keys in?

No hot water for a couple of days.

The Vine Hotel and the team, including the entertainment crew are simply - superb! I would highly recommend a stay.