Betts (Private Ensuite room) at Bicester Heritage

Location is fantastic. Bicester Heritage is a special place and if you're in to old cars it's about the most perfect spot imaginable. Betts is a compact but nice room. Excellent shower.

Ridiculous booking system. They actually charge a £300 damage deposit to your card (for a 1 night stay costing £125) and say it will take 8 days to refund. They also apply mandatory 'transaction fees' for the deposit which are a violation of booking.com's terms. I won't stay here again for this reason.

Clean and well presented

No wardrobe or fridge

Lovely room, secure location, well located

Far too much communication about leaving, felt quite unwelcome by the final email with leaving instructions, left early just to be sure there were no more emails. Also not sure why the deposit amount is £300+ or a forced damage waiver, it’s a nice room but don’t think it requires that amount of deposit. Also not sure about the choice between waiver and deposit ‘threat’ that deposits take much longer to be refunded so easier to pay the extra waiver fee, why not just add the waiver to the booking amount? Be aware that bookings are not confirmed until either the waiver or deposit has been agreed

The price was ridiculous for what was on offer. No breakfast, one bottle of water to last for two days, no cleaning on second day. No facilities to store luggage after being thrown out at 11am. Unable to gain access until 4pm.