Charming and quite apartment near Station and Fortezza

This apartment is in the heart of Florence and a great spot to call home when visiting the city. It's a 6min walk from the train station with wonderful cafes close by. The space was clean and quiet. Mercato Centrale Firenze is a few blocks away making it very easy to purchase groceries for a meal in. Francesca is a fabulous hostess and was extremely accommodating with my travel delays from the U.S. I highly recommend this space for one/two individuals or a family of three (might be a little cramped for older children).

2 short flights of stairs for people in shape, the small centrally located apt is great for a short stay. Great for 2 people. We were 4 and felt a little crowded but made it work. The mattresses were great, very comfortable.

Perfectly located with close access to train station and many points of interest. Francesca and Simonetta were very attentive and helpful. The apartment was very comfortable with all that we needed. Can highly recommend. Will come again!

Overall we were having a great experience, but the second night after we had gone on a 13 hour tour we came back to the apartment to no lights in the larger apartment. We tried to call the owner at 10:15 pm but her phone was shut off, we proceeded to call 3 addtional times, then we text 2 messages, and sent an email, no response. We contacted homeway customer service, and they could not get a hold of the owners either. We finally received a response at 7 am in the morning, and it was an easy fix. We asked for a refund for the one night because of the inconveniences suffered and our inability to reach them.. They told us to get homeaway to refund us the money, so we called homeaway and the homeowner would not respond to homeaway, and were unwilling to follow through on giving us the refund that they said they would give. So a good experience turned into a bad one because of a bad night sleep, no light, no internet, no air condition, which is one of the main reason we chose this rental.