Mid-Century Vintage Brick Ranch Style Guesthouse

There are so many great things to say about this beautiful home: The location is perfect for vacationers wanting to go between Pigeon Forge/Sevierville and Gatlinburg with less than a 30 min drive either way. The amenities were amazing: The house was clean and cozy, we appreciated that the two adult sized beds were different firmnesses so that you had the option of a harder or softer bed, the couches were incredibly comfortable, and the jetted tub was beyond fantastic after a long day out. We were pleasantly surprised to find fully stocked soaps, shampoos, conditioners, and I was thankful to find a few feminine products as well in a pinch. Lastly but most importantly, the customer service was above and beyond- we accidentally locked ourselves out and the owners responded in *minuets* with a solution even though it was late at night. The owners have a rental business so cars come and go from the location but it never bothered us at all during our stay and never blocked the drive way. We will be returning next year!

Plenty of space to spread out, perfect for families. Nice updates on the inside, nice covered outdoor deck. Easy access to Chapman Hwy and a few minutes from Smokies and 35 mins to Knoxville. Great location.

Clean comfortable beds.

I booked later than i normally would and inventory was low. This property was a good location and a better price point. However, the cleanliness left a lot to be desired - poop on the back porch, dirty floors, sheets just folded on the bed, crumbs in the couch, toenails from previous guests (nothing horrible, but not clean). Then i either missed it or it didnt say that this is a shared building. This unit is the whole top floor but another guest was downstairs and i felt horrible that we made noise. They had a small child, we had a lab dog! Then safety was a concern. There is a red car parked outside with a window missing and we saw a person a few times on the back porch at night. Lastly, communication. I booked and recieved confirmation. But when i still hadnt recieved "access" information i grew concerned, i messaged the owner and got a your booking is confirmed, here is your access code. When we arrived the door downstairs front had a keypad and a welcome sign. I went to it and enter the code to no avail. I tried again, nope. Doubled checked code. Still didnt work. Then it "locked out the system". I messaged owner and waited 30 mins. No response. I called the number and left a voice message. No reply. I waited some more. I had checked all other doors and none had key pads. I asked my dad to double check. The screen door on the patio was locked but my dad reach around the railing and unlocked it and notice the door on the porch (out of view) was our way in.