Palazzo Mysanus Samedan

Wonderful staff, comfortable room, and breakfast. Access to the spa is a great benefit.

A pleasant hotel in an old palazzo right in the center of Samedan. The staff are extremely friendly and helpful, the breakfasts plentiful and tasty. Our room was spacious. The fact that the spa and public transportation throughout the area are included in the price makes it a fairly good deal for tourists.

The bathroom was a bit small, otherwise nothing.

The whole atmosphere was exceptional, the staff lead by Ursula so friendly and supportive, and the wonderful bonus of the Mineral Bad and spa!

I like the fact that I could use the Mineral Therm Facilities, everyday if I wanted. It is only 3 minutes away from the hotel.

Before going, I asked if I could bring my luggage in the morning and the answer was yes, no problem. When I arrived the door was closed and there was a phone number. I called but got the answering machine. So I had to carry my luggage all the time till I could check in. Also the staff was not really client oriented. At the end, I did not even get a good-bye from the person who asked for the signature and I did not even got a receipt. It was also the first time that I paid fully through booking and had to sign a receipt by the facility.