Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Hotel in Fort Augustus This smoke-free hotel features limited parking. Loch Ness Gate House offers 8 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels.
Bathrooms include showers. This Fort Augustus hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Hotel in Fort Augustus This smoke-free hotel features limited parking. Loch Ness Gate House offers 8 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels.
Bathrooms include showers. This Fort Augustus hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Amenities
Internet / Wifi
TV
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
Ratings and reviews
8.6 / 10.0
Excellent(89 Ratings)
1.0 / 10.0
We never received the code for the lock box to get our key, so had to pay to book somewhere else last minute. Even 1 hour before arrival we had not received it (this was in the evening and no one was available to speak with, not in person or on the phone after many attempts at calling). Hotel.com ultimately refunded as. Disappointing to say the least!
5.0 / 10.0
This was the best so far
5.0 / 10.0
Above all expectations. Views wonderful, room well appointed, clean, fresh and comfortable.
Perfect for a short stay, if you’re there exploring what the area has to offer.
10.0 / 10.0
Our room overlooked a car park. a bit noisy.
This acommodation is ok for an overnight stay.
10.0 / 10.0
We had two rooms. One was great overlooking the canal, unfortunately the other was less so with very limited headroom, overlooking the car park, yet we paid the same amount for both rooms.
10.0 / 10.0
Nice place to stay
8.0 / 10.0
Nice accommodations. A little hard to find and check in. Very walkable.
10.0 / 10.0
Great stay and convenient to everything. We needed to wash laundry and was able to walk over to the public washing facilities so that was helpful too.
5.0 / 10.0
I booked 48 hours before and I was concerned how I would gain entry.
It went smoothly when we asked the local pub what we were to do.
We loved our stay. The beds were comfortable and the room was immaculate.
We would reccommend the place.
10.0 / 10.0
Really enjoyed our stay. Martin was very responsive and made things easy. The staff was friendly and helpful. The rooms were clean, beds comfortable, and the property well maintained.
If I were to suggest anything to make the stay better in the future, it would be thicker, more substantial pillows.
10.0 / 10.0
Jay was an awesome host for our visit, very accomdating
5.0 / 10.0
Lovely clean , well appointed room. Looked like had been recently decorated/ created as everything brand new. Ideally situated in heart of Fort Augustus - right in the canal side- parking to rear if property - well laid out - spot on
2.0 / 10.0
Initial communication was poor. Room size was not feasible for 2 people and 2 suitcases. I had to rearrange most of the furniture to be able to open both cases. The peaked roof was a danger in the dark with such small space to walk in. Everything was loud (the doors, floors, fans, street noise, other guests). We could hear snoring from other rooms, every door that opened slammed or croaked, even the elctric kettles were audible from other rooms. The temperature was hard to manage. We could get open but not close them again. We never could get the heater or towel warmer to work. I had to ask for help with the windows and learned the complicated combination of keys, handles, buttons and pressure to be able to operate them. Then I asked for help with the heater and the staff, who doesn’t service the room, pressed a million buttons and then said "maybe it will come on".
We had a 4 night stay but the room was only equipped with 1 day of in room supplies. When I asked for more I was told I could get it from the noisy cafe below, which had limited hours, and when I finally found someone by knocking on the staff doors they couldn't find the supplies.
We left a day early due to the misery and asked for a one day refund and were refused. They cited their no refund policy, which to be fair, exists.
The town is sleepy in winter but was still a good location for a base camp for day trips. Still I wouldnt stay here again.
6.0 / 10.0
The stay was okay, but felt overpriced compared to other placed I had been to in the same trip. Note that this is just a building with key boxes, you call a number and they give you the code, there's no staff on site.
The one complaint was that the room was very cold, I had to turn on the heater, which was situated next to one of the beds, so had to move the bed for the heat to spread. It took a while for the room to heat up. The bathroom had a large towel heater that was also off, i tried to turn it on but it kept shutting off.
5.0 / 10.0
Our room was spacious and comfortable with views directly over the canal. Bathroom was well equipped with a fantastic shower. Free car park for residents and also a cafe downstairs.
10.0 / 10.0
This place is magical and so much nicer than what we imagined or were lead to believe by the advertising. This hotel is right on the alive Ness canal as it enters lake Koch was and right outside the hotel are boats and ships traversing the canals, it was magical!
10.0 / 10.0
Nice remodeled place
5.0 / 10.0
Excellent!
10.0 / 10.0
Clean and modern property, easy access.
4.0 / 10.0
The room was newly decorated and all of the contents looked new. Everywhere was clean and comfortable. We hadnt realised that it was a collection of rooms rather than a hotel and we drove round a couple of times before finding the entrance and where to park.
We felt it was overpriced but we had a comfortable stay.
5.0 / 10.0
Great overnight stay in lovely room
4.0 / 10.0
There is no host on site and if you want to reach them use phone or text, neither of these options worked for me. I requested a twin room and got a double bed instead, awkward to say the least.
the location is good, the room was clean. The host, which I called with assistance of my host and their phone at the previous location, was close to rude but did give me brief access information to use later in the day. Which I appreciated.
8.0 / 10.0
Very well situated . A nice place to stay
10.0 / 10.0
Very clean and quiet little place to stay on your travels
10.0 / 10.0
We stayed one night whilst walking the Great Glen Way. The room was clean and comfortable. Well located right next to the Caledonian Canal. The only minor issue was that options for breakfast in the area were limited until 9am.
8.0 / 10.0
Loved surrounding area, quiet evening but busy during the day, close to dining and great beds
6.0 / 10.0
Reservation made months ago with specific demand for a room with 2 beds
When checking in, was given a room with one bed.
When mentioned to the local manager downstairs, he answered it was that and nothing could be done now. I insisted, he got mad and aggressive even threatening to cancel my room and denying me access.
We then discussed the issue calmly, he made a phone call and handed me the key to readily available room with 2 beds!!!
He had previously mentioned there was no rooms available about 2 minutes earlier.
8.0 / 10.0
You have to walk past a long line of open garbage bins to get to the back door entry to the hotel.
There is an excellent restaurant for breakfast right downstairs. Opens at 9am though which seems rather late for early risers.
10.0 / 10.0
Great property, poor details on where directions and where to park. We ended up parking on the road and having to walk in past about 6 dumpsters that smelt badly.
10.0 / 10.0
Very clean modern with fantastic views over the lock,s . down stairs café serving good food
8.0 / 10.0
The accomodation was very good great central location and the bedrooms that we stayed in on the back of the building were nice and quiet. Beds super comfortable.
Our only gripe would be the on site manager was quite aggressive. There was a fault with one of the rooms key card locks which meant we couldn't access until a locksmith sorted it. It was eventually sorted but could have been handled much better by him.
5.0 / 10.0
Clean, smart and comfortable.
4.0 / 10.0
Area is nice but a tourist spot that sees a lot of traffic without the infrastructure to support it. The hotel is clean and decent for a nights stay but the person in charge is rude. He was rude about the check in process which is not listed in the booking. He was inconvenienced when we asked for a second towel for the room when only one was provided. The room also did not provide more than one packet of coffee when the room is setup for two guests. No local stores open before 8am so there is no other options for getting coffee before then.
8.0 / 10.0
Great location and comfortable beds. Great shower. Host was curt. Not hospitable at all. Website and Expedia said breakfast option for full Scottish breakfast for a fee from 7:30-9:30 was not an option. The host acted like we were stupid when we asked for it. There is a restaurant below the rooms that you can order off the menu, but not until 9:00. Very misleading. We had 2 rooms reserved. One room only had 1 drinking glass with no way to get another. There was no housekeeping or a way to replenish towels and tea/coffee as mentioned on website.
The view out our window was lovely as we could watch boats go through the locks. Walking distance to everywhere in town.
10.0 / 10.0
The most gorgeous place with a view of the locks - very special.
5.0 / 10.0
Was surprised how nice our room was. Was a last minute booking. Really nice big bathroom, clean and modern room with everything you needed. Would definitely stay again.
3.0 / 10.0
The bed was very hard on our backs, so we did not sleep well. The slanted roof made it difficult to walk around the room without hitting one’s shoulder or head. The room was tiny.
10.0 / 10.0
Good area and excellent place for stay
10.0 / 10.0
One person. Catherine in the cafe. Made us feel so at home!!
8.0 / 10.0
Great place for tourists, many pubs and restaurants around. The place is recently refurbished, all is new. It's a bit noisy, but hey, it's a tourist place. All and all, for a short stay it's definitely worth it.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Loch Ness Gate House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Loch Ness Gate House pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Loch Ness Gate House?
We found 3 amenities for this rental. This includes internet / wifi, tv, and family friendly.
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