Ipanema Holiday Resort

I really enjoyed my stay here, the bed was very comfy and the room was great and spacious. Everything was clean and I liked the facilities, like the hot tub and sauna. I would consider staying here again.

The wifi didn't work the entire time I was there.

Property was a good location,not in the middle of the busy heart of surfers but close enough, lots of access to public transport and a fair price for what it was,with a late check in I had clear and easy to follow instructions for letting my self in.

Please keep in mind I was a short stay, only there to sleep and shower while being out and about all day. And thought the price was reasonable. But that said it was a bit run down, mould stains on the bottom of curtains and in the ceiling of bathroom and paint peeling (maybe because the bathroom extractor fan does not extract?). The bed coverings was 3 flat sheets (including bottom sheet) so kept moving about. The freezer defrosted the first night in the fridge so I woke to a puddle of water, but easy to clean and fix myself.

I like that Ipanema Holiday Resort was next to my training.

I didn’t like that no one was ever at the front desk and the poor communication regarding codes and access to room key. The room was only just clean which in my book needs to be improved if you want students from next door to continue to stay at your resort.

Good location and room was good and clean too

Nothing for the property itself however staff and information was not very good. Barely able to get in contact with any staff, very mixed messages on checking in and how to check in especially over the weekend. Was disappointed with pricing too as I booked through booking.com however wasn’t able to pay through them and had to pay extra through a different sight and that was no information about needing to pay a deposit so that was a bit of a surprise when checking in.