TOP NOTCH, family friendly, with a garden in Ambleside

Directions to property were good. Convenient position. Nice views

Excellent stay, beautifully appointed accommodation, everything needed was provided, very clean, warm and cosy. Loved the views and the fact that in warmer weather you could have the patio doors open and sit outside on the balcony, perfect. The only downsides was parking, if the other flats are occupied, fortunately they weren’t for us, but it would have been a real squash had they been and the steps down to town - very steep for less than agile fit people, but the walk round the road was more gentle and still quite a quick way to and from town.

Lovely, well appointed property that was very clean. Amazing views from the balcony. Parking would have been awkward if all the flats were occupied. A fantastic stay, all in!

It’s got a great view and good location—very short walk to the city. The parking is really a nightmare unless you have a very small car—they say the spaces can fit up to medium-sized cars, but this isn’t the case, especially if several of the spaces are occupied. (We were inside the lines and couldn’t get out of our car.)The place was clean on the inside but was lacking some basics all other VRBO places I’ve ever stayed at include, such as dishwashing soap for the sink. The outside areas were not clean—mold/dirt and spider webs all over the windows in the porch, and bird crap on the outside balcony windows and debris on the balcony floor.Their communication was a mixed bag. Very explicit and clear instructions for check in and manual inside the place. But we tried to contact them with a question about parking. No one picked up when we called during their supposed open hours. So we tried their chat option. Their bot said they’d be in touch. The next day we got a generic response that didn’t acknowledge our question at all, to which we replied, and did not hear back again until the next day, with a “Wanted to check that everything has been resolved” text. Eventually someone quoted part of the instructions back to us without ever asking what our question was. Not great communication at all—too slow, too unfocused, much more about presenting a facade of responsiveness than actual responses.On a positive note, the internet worked great. But would never stay here again.