Downtown Lisbon Palma Suites by Hosty

Great location within Lisbon, clean facilities and good amount of space in the unit.

The one pillow was so hard we could not use it. There are very few plugs in the wall.

Super clean, super good location, very central, it had everything you need. We loved to stay in this accommodation and recommend 100%. We also felt super safe!

Nothing to complain about.

Everything was clean and welcoming. There was a fridge which was handy to keep drinks cool. The air con worked very well. The shower was great. The location was great, right by the stop for the tram and just a short walk to shops. Instructions into property were clear and worked great.

There was nothing to dislike.

The location of the room is excellent - just a 5-minute walk from the center, which made getting around Lisbon very convenient. The air conditioning also worked very well, which was much appreciated. The brother of the owner, who was downstairs at the entrance, was very sweet and welcoming. Also the owner, while our 5 - 10 min meeting, was sweet and helpful. Overall, it's a great spot if you only care about location.

However, there were a few noticeable drawbacks: - Cleanliness: The room was not as clean as expected upon arrival. - Noise: The room faces the main street, and it was noisy, making it difficult to rest at times. - Slow Communication: Getting a timely response from the host was frustrating. I sent four messages requesting assistance with buying UEFA match tickets (one on Sept 7, two on Sept 8, and one on Sept 9). Although the host did mention something verbally when we bumped into each other 2 to 3 hours before the game, I only received a written reply 45 minutes before kickoff. Had they responded on the 7th or 8th, I might have been able to secure better or cheaper tickets. - The shower and shampoo gels were almost empty, which clearly shows they weren't refilled after the previous guests. The shower area was poorly maintained, with peeling sealant/silicone. No toilet paper was provided for us either, except for a single roll left in the cabinet that was completely damp. - The window was very dirty, and the window cover/blind was extremely filthy and wouldn't open or close properly.