Sure Hotel by Best Western Gemenos en Provence

Beautiful and very clean room, cozy feeling. Very kind and helpful staff.

This hotel exceeded our expectations with its spacious rooms, comfy beds, super efficient check in and check out. The balcony facing the mountains was a bonus.

Nothing.

A nice, pet friendly (dogs) hotel with helpful and cheerful staff. Located in an industrial area with a nearby Buffalo Grill restaurant, this hotel is comfortably adequate for an overnight stay or possibly two. I wouldn't recommend it for tourists unless, like me, have their own car as there's nothing in walking distance nearby of interest. The hotel boasts its own private carpark (with security cameras) and an elevator to access the floor levels. My assigned room was on the 1st floor and had its own balcony with chairs and table setting. The only negative aspect is that the sliding door was broken and wouldn't lock. The room was clean, functional, spacious, and sufficiently equipped for short accommodation stays and had its own private bathroom. The queen bed was supportive & comfortable (5 out of 10 on the hardness scale) with good pillows (and 2x scatter cushions) and bedside tables on both sides (with lamps). The room also had a basic luggage rack, an upholstered sitting chair (just a little too big for the size of the room), a flatscreen TV (wall mounted but only local channels....no Netflix app etc.), a thin wardrobe and a desk with chair (though the desk doubles as the tea/coffee station- kettle and coffee pod machine, but with only 1x pod of coffee). The room also has central air-conditioning (cooling & heating). The room's private bathroom was clean, spacious, and basic but adequate for short accommodation stays (toilet, shower cubicle, basin with mirror and hair dryer). Complementary body/soap gel is supplied, but no toothbrushes/toothpaste kits. The shower had a good supply of hot water with good pressure but was only partly enclosed - so water splashes out onto the bathroom floor. The towels and face towels provided were good, but nothing luxurious....on par with 3 star graded hotel levels. Overall, a decent, comfortable hotel for a good price (around the €80-€90 range)....

The staff

Property is tired and needs money spent on it.

Looking a little tired but staff were lovely. We appreciated the air conditioning and nice little balcony. Kettle in the room

Correct mais vieillot

Room large and comfortable. Breakfast good.

On day 1 there was no cleaning service in the room. Only after asking tge reception, I got the room cleaned on day 2. Same for my colleague's room.

The staff were so friendly, helpful and really accommodating.

The location is quite remote which can be difficult.