Velocity KL Suites by Luxury Suites Asia

It was a nice, large two bedroom apartment with beautiful views. We are a family of five, so it was a very comfortable stay. We did have some slight complications at check-in, but take partial responsibility since we did not email the host 24 hours prior to our stay. The staff at the building were ultimately able to pinpoint our host & help us with check-in which we were super thankful for since we arrived in the wee hours of the morning. The apartment is attached to a large mall, which has everything that you would ever need. Unfortunately, I had a medical emergency while in Kuala Lumpur, but luckily there was an emergency room steps from the apartment that gave me excellent care. We did experience trouble with the AC in the master bedroom & with the television, but the host did fix both issues in time. He also did allow us to stay beyond our checkout time, but for a fee. There was a lovely, large pool and exercise room & a huge observation deck on the roof.

Agent Abas competent and accommodating, very helpful and responded quickly to requests. Housekeeping staff Mia and Kasum very diligent and cleaned well but not the second cleaner who was on her own. Good view. The unit was on the 29 th floor and at the end of a long corridor not very conducive for a 92 year old woman with a walker. Also, there were no accessibility features like a rail in the bathroom or toilet.

Great

There is tourist tax and cleaning fees not shown on the booking and are add on later. This is an apartment leasing so expect the fees to be high. Not worth for short term stay as cleaning fees are same regardless 1 night or 10 nights. Lastly the Aircon compressor are making vibration noise. If light sleeper you can avoid this place