Santa Clara Urban Hotel & Spa

Perfect location in Palma Old Town. The hotel is stylish and careful thought has been given to all that a guest could possibly need.

The shower tended to flood out into the rest of the bathroom

This boutique hotel in the heart of the Old Town was absolutely perfect. Beautifully and tastefully decorated, with a lovely rooftop overlooking the harbour and cathedral, it’s also within easy walking distance of the main square, cathedral, and beach. Everything was so wonderful that, after driving around the island, we decided to change our final day’s accommodation and come back here for another night. We were so happy with that decision—and were incredibly touched when the hotel staff surprised us with a bottle of Prosecco and delicious macarons. Such a thoughtful gesture! Thank you for making our stay so special. We will definitely recommend this hotel to anyone visiting the island and would love to stay here again!

In the first room, the toilet seat and tap were not fixed properly, and the basin drain kept getting blocked.

The location was perfect, close enough to the heart of Palma Old Town and yet peaceful. The staff were very welcoming and helpful. I loved the bedroom and the huge comfortable bed.

The shower drains very slowly and I had to roll up a towel to stop the water flooding out into the rest of the bathroom

I have stayed here a few times and I really enjoy my stays here. The beds are nice as true doubles. The facilities are very good.

Receiving a call to say my TV was too loud....it wasnt very loud at all and I was staying in a suite with considerable room and I assumed considerable level of soundproofing. Its seems the soundproofing is extremely weak.