Aquila Elounda Village Resort, Suites & Spa

Perfect.

The Bar was well packed, on the whole staff were ok. My only problem was, I booked a Massage/Spa, and the lady led me to believe she was going to give the massage, but she sent a man…., with no knowledge of who the masseuse was going to be…

Clean room and nice quiet room, all staff excellent and inviting, sea was warm, pools could have been warmer. The views from the property were very calming.

This is a very large complex which is set very close to the sea and within a 30 minute walk of Elounda town & Square. The grounds are beautiful and very well kept and the staff are friendly. There are several pool areas and a beach side sunbathing Terrace with a nice but expensive pool bar. On balance, this being the end of the season, the whole place felt very tired and cleaning standards were not good. Dirty bits of napkin propping up table legs, filthy floors, huge balls of dust in our room etc. plus general maintenance needs and standards were disappointing. Overall, there are parts of this resort that feel five star and others that feel three star at best the rooms feel very dated and tired. We also found that the photos depicting our Seaview classic bungalow did not show the reality of the tiny outside space either. Breakfast is varied and plentiful, but very busy and there is seating inside and outside, but inside sadly reminded us of school dinners in the canteen! Quality of food was generally good but the quality of the coffee was truly dreadful so don’t bother and get one in town instead! Views from our room were beautiful and the resort was generally peaceful at night and the bed was comfortable and we slept well. This resort has so much potential to be wonderful and a real five star experience based on its location and facilities. But poor cleanliness, dated rooms in need of maintenance and lack of attention to details let it down.