Aquila Elounda Village Resort, Suites & Spa - Adults Only

Location and pools

Perfect.

The Bar was well packed, on the whole staff were ok. My only problem was, I booked a Massage/Spa, and the lady led me to believe she was going to give the massage, but she sent a man…., with no knowledge of who the masseuse was going to be…

An absolutely stunning property with the most proactive, helpful and attentive staff I've ever seen at a resort. Other reviews already highlight how beautiful the resort is, so thought I'd leave specific info about accessibility, as it was a lot better than I anticipated from previous info online. My wife uses a wheelchair, although can manage short distances/a few steps. Although the resort is on a slope with multiple tiers, most of the grounds are feasible for a wheelchair; going from main reception to the bungalows, most communal grounds and the route towards the beach are all slopes. To get down to the beach and the beach bar itself, there are maybe 10 steps. Similarly, to get to the buffet restaurant, there are a few steps. If you're in a situation like us, where a wheelchair is generally needed but a few steps are manageable, don't let it put you off the resort. The staff were SO helpful and kind. They pre-emptively offered taking us on the golf cart, let us park our car next to the reception, always found ways to make trips easier and even, the night before we were set to leave, had the hotel repairman repair a loose screw on the wheelchair! I can't thank the staff enough for their support; they made us feel completely relaxed and as though we had to make no compromises even with accessibility needs. Thank you.