Extended Stay America Suites Chicago Skokie

My wife noticed an off odor but I didn’t. We were just staying overnight and the room was perfectly acceptable. The kitchen was nice but we weren’t here long enough to use it. I was surprised the breakfast was as sparse as it was, but the room price was very good so that’s fine.

Cheap and clean

Overwhelming staff

gross hotel. overpriced by $100/night

The place needs to be exterminated woke up in the morning and there were roaches in the bathroom. I don't make this up all those rooms need to be rehabed gutted remodeled old furniture removed this place needs an enema!

The shower had a ton of other people's hair in it. There was hair on the bathroom counter and sink. The worst part was when we checked in, the cover to the air conditioning unit was sitting on the floor, next to the air conditioner. It was also unplugged and the window was cracked open. Whoever was trying to fix it previously, knew it was broken and cracked the window because it was so hot. After asking for another room that had working air conditioning, we were denied and told the hotel was sold out. As a perimenopausal woman, sleeping in a hot, stuffy room was an awful experience. Would have been nice to have someone tell us at check in that the room we were getting didn't have air so we could have had the option to go somewhere else. However, it was late when we checked in and took forever for the doors to even be opened because the desk staff was somewhere else. Looked like they were sleeping when they finally came out and unlocked the doors so we could even get in. Was just not a great experience. When we checked out, the desk staff did offer us a free room coupon to use at another time but I'm not sure I'll stay at any Extended Stay's again.

The staff checking us in was fabulous however the room was not what we expected. For an extended stay hotel we expected dishes/silverware and there was nothing. The hotel didn't have an ice machine so while it was nice to have a full sized fridge with freezer we had to leave to get ice for our drinks. There were some things in the room that could use fixing/updating.

Mary was great at front desk. Would love to see her and hotel again!

Bed was a fold up frame with mattress, no coffee maker, hair dryer, shampoo, kitchen utilities of any kind in room. They needed to be requested separately. First night people were fighting in the room beside mine, loud shouting and banging against the walls. Very scary. Second night the fire alarm went off. Grabbed as much as possible and exited room to be told it was a false alarm but they couldn’t turn it off. Sign at front entrance warned of car break ins and thefts from hotel parking lot. I have stayed in the hotel before and it was never this bad. I felt unsafe and here were no facilities available in the room at all.

The hotel was clean, so was the room. The staff was friendly and helpful. When I booked the room I didn’t realized it was a fully furnished room with a regular sized fridge and a little electric stove. Loved it

Customer service here is top-notch. The hotel is super clean and very quiet.

Room was clean. Very sparse, but just fine for our quick family visit.

Helpful staff. Brkfst is only hot drinks and plastic wrapped muffins.

The room was fine, but when I went to take a shower in the morning, the water temperature was Luke warm at best.

CLEAN ROOM, STAFF WERE VERY HELPFUL AND FRIENDLY, VERY HELPFUL STAFF! BUT NO ESSENTIALS (PLATES, SILVERWARE, COOKWARE DISH CLOTHES, ETC) FOR KITCHETTE IN ROOM, BREAKFAST WAS NOT AS EXPECTED (GRANOLA BARS & MUFFINS), NO LOUNGE AREA, ROOM PHOTOS PRIOR TO RESERVING SHOWED A LOVE SEAT IN ROOM THAT WAS NOT THERE, VERY FEW BASIC AMENITIES BASED ON COST. WOULD NOT CONSIDER STAYING THERE AGAIN!

no much breakfast. But giving the price of stay, it is reasonable

I found myself going to this Extended Stay America as an escape from my own home. Ive been living in a studio apartment with a neighbor that has a rolling office chair on the hardwood floor that gets rolled day or night making it very hard to live, sleep or think. When I arrived late on a Sunday night I was treated kindly by Maya and after explaining my ordeal I could see she listened and even looked to see if she could get me a top floor . It wasnt available but was assured no rolling overhead chairs. The room was as quiet as a hotel can be and I was able to finally get some peace and sleep I spent 3 nights. They were friendly and accommodating the whole time. Greeted by front desk and housekeeping staff when engaged and the complimentary coffee and treats in the morning was perfect to wake up too. Vending machines were stocked and had good items. The Old Orchard Mall was close by for entertainment and food but grubhub also see delivers to the hotel without fees. The room fully suited my needs though it's a hotel that gets stayed at a lot. So the fridge was abit beaten up but it was quieter than my one at home. You could tell they clean and dust regularly. I pulled the recliner away from the wall to sit and not one dust bunny. If you are a budget traveler I definitely recommend staying here.

The stay was very helpful. Thank you very much Maya for being an exceptional host.

I was skeptical as I read the reviews about this hotel after I booked and was a little concerned. BUT, I ended up have a very nice stay at this hotel. The room was clean and smelt pretty good. The staff was very kind and made me feel comfortable as this was a solo trip. The only “negative” experience I had in this hotel was my shower was spraying water everywhere and as soon as I turned on the water, the ceiling leaked. Something to definitely fix about that room but overall I had a nice experience. One other thing, they don’t have a very extravagant breakfast but it’s enough to get by until your next meal.

Yes

Worst stay in hotel history. From the front desk to the quality of this place, I cannot recommend this place to anyone in good conscience.

area felt safe

None

Hard to find due to road construction. Dirty fan in bathrooom. Hard bed and thin pillows. Friendly staff.

N/A

The room was clean, not much else to say. This hotel has rooms with a small kitchen. If you want plates, cups, silverware, etc., you have to ask for them at the front desk. You also need to ask for shampoo if you want it. I noticed we had no hair dryer. I went to ask for one in the evening, but they didn’t have any at the desk and was told to come back in the morning. Someone knocked on our door in the am with a hair dryer. Good thing, as we were in town to attend a family wedding. This hotel advertises free breakfast. It consists of self serve coffee, tea bags and a hot water dispenser. There was instant oatmeal, granola type bars and pre wrapped muffins.

The pictures don’t really tell the full truth. I’m speaking here to the condition of the property itself. The staff was responsive, helpful and courteous. However, the room had a torn curtain, peeling paint and sticky kitchen floor. The trash room was full daily and had flies. I decided to stay the 3 nights to check a son into college as it was too much trouble me to try to find other accommodations. However, I wouldn’t stay here again.

Not pleasant

Staff was great - very friendly and helpful - and the room was well appointed and clean. The only issue was the locks on the windows did not latch completely, and I was on the first floor.

The stuff member who meet us when we checked in was not friendly at all. She still did her job but in an unfriendly way. The carpet was not clean. Other than that everything else was fine.

This property is clean and the best part is the staffs were extremely friendly and helpful some of the facilities are getting old and needs some improvement but over all is very clean.

The overnight stay was convenient for my needs and a decent price...served the purpose for an overnight stay. I would stay here again for the convenience and price.