Tides apartment On Hollywood Beach

Everything went great no issues

Everything in the apartment was perfect. Great holiday trip for our family. We will gladly be back. Many thanks for the Christmas cake, made us feel really welcome

Great first floor unit. Very quiet. Having Carlos to assist with check in was great. Would love to come back next year.

Overall we had a pleasant stay and would like to go back. Carlos is very friendly and a good host (consultant). There were no condiments in the bathroom. As soon as we texted Carlos since he was still in the building provided us the condiments within 10 mins…very quick response. Our concerns were: 1) There was additional charge of $30 for the fob which was not disclosed on the VRBO advertisement. 2) The parking fee went up from $50 on the ad., to $75 on the day of check-in, that was not a good surprise. 3) The check-in process is not easy. Since we reached around 5pm after office closed we had to go in the office to check-in the next day morning only to find a long line and wait. There was a $20 cash deposit for the car tag and that was refundable only after standing in the long line to return the fob in the office to get the $20 cash back. Check-out process was not easy and quick. 4) we stayed for 7 nights but only started to use the umbrella on the 5th or the 6th day and found that it was very old, torn, dirty, rusted and broken. We tried to use it anyway but it was falling off so could not really use it. What good is a beach stay without a functioning umbrella right!! By the time we told Carlos about it it was too late and it was our time to leave. He said if only we mentioned to him earlier he would’ve helped…I agree, but at least they’ll fix it for the next renters. ——————————————————————— Since it’s on the ground floor, did not have ocean view.