La Mère Poulard

Outside of our window on the 5th floor, right below us was the exhaust fan of the restaurant. It was so loud that keeping the window open was not an option. The reception promised me that it would be turned off by 8:30pm. Well ... it NEVER TURNED OFF! I do not like to be lied to. We like to sleep with the window open. That's impossible. As there is no a/c and the rooms are very small it gets stuffy quickly. As much as we love the hotel, the location and the staff, please, do NOT LIE to me. We did not hear the noise with the windows shut which proves to me that they are very much aware of that issue. So ... do not lie to your guests! And yes! Travel light! The shuttle bus stops quite a distance away from the actual village and there are no elevators. All that is no problem but the exhaust of the restaurant ... unacceptable!

Be prepared for stairs and inclines. Otherwise it’s an enchanting place to stay!!

Very nice staff, big bedroom, bedroom carpet should be changed, stairs had terrible smell and need cleaning. Amazing view!

This was an absolutely amazing place to stay. Completely unbeatable location and a surprisingly spacious room. Property was in impeccable condition. I would definitely come back. Only two small things lacking. There was an Nespresso machine, but no pods. There wasn't any soap or towels for the kitchenette or downstairs bathroom. Definitely not deal breakers as everything else was spectacular, but I would have at least brought my own pods if I had known.

Right on the island. But that’s not necessarily a plus since nice photos are taken on the bridge which is 350m from the island. So it’s a 5-10 minute walk anytime you want to “see” MSM. It’s easier to get that Instagram shot if you stay on mainland. The condition of the hotel is dated and poor. I know their disclaimer “it’s a historic hotel”, but that’s not a license NOT to change room carpet which looks to be about 20 years old and has not been vacuumed for a while. The room is dark (ok I know it’s historic, but how about a brighter LED bulb?) How about not using dark grey wallpaper? I Cannot see things on the floor under dim light as the old carpet is dark grey as well. Heaters in the room & bathroom not operational. And no AC. Our “view room” has a 2 ft wide window looking at the parking and the bridge - a far cry from “bay view” as advertised. Be careful when you book a “bay view” room. Reception is not at the hotel & is 1 block away where you have to go up a flight of stairs to get your key, then walk back down and up the street back to the hotel. Hotel is above the restaurant, but entry to hotel not marked. When you ask the restaurant ppl, they send you back to the reception down the street instead of telling you to enter thru a small unmarked door next to restaurant. The only nice thing is the breakfast. Nice selections and good service. Wasn’t expecting a 5 star hotel experience but when you charge people 5 star hotel price there’ some basic expectations.

Wonderful location and breakfast.

They use misleading advertising, the photos they show of the place to offer their rent, are not the place where I stayed. The place had a strong and nauseating smell and the window could not be opened, because the door is left open all night, my window overlooked a dirty and dark place, close to the cemetery. One of the worst places I have ever been in my life!

This hotel is located at the entrance so it’s very convenient. There are a significant amount of stairs so be prepared for that. The rooms are cute, beds are somewhat comfortable and the tv worked! Only real downfall was the restroom-it smelled terrible and I’m sure it was due to the very old plumbing but the smell was pretty awful. I hope it was just my room. Mont St Michel is amazing though and I had a wonderful time.

Love the location but hotel is looking tired

Breakfast was great - thanks, guys!

Our room was up several flights of stairs probably 70-80 in all but thats to be expected on the island. Breakfast was outstanding, the bathroom attached to the room was excellent and had a separate shower and tub. Bed was comfortable and you get two pillows per person (which we have found is rare for Western Europe).

Clean room. Lots of stairs. Excellent food!

Dining was excellent and staff very helpful. Great view from our attic room of a pastorale setting opposite the hotel.

Interesting

Le Mont Saint Michel is beautiful with great history. Our room was clean and well sized, but directions for parking, room location and provided breakfast were very unclear. Clearer instructions would have been appreciated.

Exceeded expectations. Be prepared for loads of steps

This hotel was absolutely amazing. The room was perfect. Windows open and could see the beauty of Mont st Michel. Breakfast was fabulous

We had an AMAZING room with amazing view of the bay - to reach our room we had to take the stairs to the 4th floor - well worth it though - breakfast was good

So charming. It was lovely to stay on the island and the breakfast was superb

Very pleasant stay! The hotel is actually three separate buildings, so you don't automatically get a room in the initial hotel above the famous restaurant. Only critique I would have is that we weren't given the hotel's six digit reservation code so we weren't able to enter the closest parking lot and had a long walk to the shuttle bus; but that may be Expedia's fault, not the hotel's, can't say for sure. All in all, a lifetime experience, we loved it!

If you stay during a high tide part of the month it is very much worth having a room at the fourth floor (no elevator-only stairs). Good breakfast, ok staff. Visiting in September was a good idea as there is no air condition. Pay attention to the emails you get about where to park, where the reception is located etc! And of course ... during the high tide part of the months - arrive/leave at the correct hour during the day!

My expectations were for an old hotel in a beautiful setting. But the room was new and gorgeous with every modern accessory. The view from the three large windozs was stunning, and the bedding materials were very high quality. I will definitely return.

Excellent hotel to stay with beautiful landscapes.

It was a great experience!! Breakfast was really delicious.

The hotel says that it is 3 stars, but I would struggle to give it 1.5 stars. The reception area was dingy and the carpet looked filthy. The room was tiny, the toilet seat was broken, the bed was soft, lumpy and slanted downward so it felt like I was falling out of it. Some of the pillows had a musty smell and it didn’t seem all that clean. I have paid less for 4 and 5 star hotels that actually deserved their stars. Unfortunately this is what you get if you want to stay on the island, a sub-par hotel with an inflated price tag. But it’s worth staying on the island for one night. Just don’t expect the hotel to be anything more than barely ok.

I wasn't disappointed because I didn't expect much. But if you are like me and are taking the hotel just to stay in the abbey, there is another option. Come in the evening an hour before closing. All the beautiful locations will be available. If you are ok with the smell of the old furniture and dust, uncomfortable beds and tourists giggling at the windows - I have warned you. I understand the concept of ​​preserving the past, but in this case it seems like not willing to spend on renovation.

Spending two nights on Mount Saint Michelle is a wonderful experience. Once the crowds of the day have disappeared it is nice to still walk the cobble streets and enjoy the atmosphere of this place. The hotel is classy and a good place to stay. There is some confusion about where to register for your Knights accommodation and where to have breakfast, but we finally worked that out.

The view is fantastic from a bay view room. I was a bit confused however and felt the property played a switcheroo with us. We booked a bay view room. Upon arriving, we were given a room in another hotel on a back walkway with zero view. My husband went back to the office to inquire and was told if we wanted a bay view it would be an additional fee. We paid it. This is a once in a lifetime experience and doubtful we will get back here since its thousands of miles from home. The fine print in the reservation does say they reserve the right to put you in a different room however I felt we were taken advantage of. We already paid for the view. It is gorgeous! You do need to pay attention to the email you receive stating where to go to check in. Its well marked. Also pay attention where to park. Also, do not let the stories of all the steps scare you! Im fat and out of shape and i did it! You can do it! There are a lot of stairs but also a lot of landings. Its easy to rest a bit. And you have to spend the night after the crowd leaves. It was great exploring in the evening and watching the tide come in!

Arrival information was vague. Parking was not explained and finding the reception was a guess. Corridors smelled of cat urine.

Views of the bay

I would have like to know that there was no air conditioning. The fan helped.

The location is great and convenient. The room is quite spacious. It is an okay hotel with our expectation.