See all properties

SureStay by Best Western Charlotte Matthews

SureStay by Best Western Charlotte Matthews Hotel in Matthews
SureStay by Best Western Charlotte Matthews Hotel in Matthews
SureStay by Best Western Charlotte Matthews Hotel in Matthews
SureStay by Best Western Charlotte Matthews Hotel in Matthews
SureStay by Best Western Charlotte Matthews Hotel in Matthews
Don't miss out! Price and availability may change
7.8 / 10
Good(45 Ratings)

Hotel in Matthews, NC

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

SureStay by Best Western Charlotte Matthews offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Shuttle offerings at the hotel enhance the ease of discovering Charlotte (NC). Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.

Traveling with minimal baggage is achievable at SureStay by Best Western Charlotte Matthews, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit.

The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Begin your holiday on a high note. At SureStay by Best Western Charlotte Matthews, your mornings are greeted with a delightful, free breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.

Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please.

Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site shared kitchen provided at this location. SureStay by Best Western Charlotte Matthews provides a superb assortment of leisure amenities for guests to enjoy.

For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Amenities at SureStay by Best Western Charlotte Matthews

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Non-smoking
Gym
Wheelchair accessible
Kitchen
WiFi/Internet
Parking Available
Shared kitchen
Garden
Laundry services
Family friendly
Smoking allowed
Contactless check-in/out
Cleaning products

Map of Matthews, NC

city location on map

Nearby attractions

Fury 325
12.6 mi
Freedom Park
7.3 mi
Carowinds
12.6 mi
Truist Field
8.9 mi

Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No smoking allowed inside or outside, fines apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    7.8 / 10
    Good(45 Ratings)
    8.4 / 10Excellent·May 2026
    The hotel will be much much better when renovations are completed. The entry was under construction with flooring, tools, etc in the entrance. Staff was accommodating and rooms were clean.
    9.2 / 10Outstanding·Jun 2025
    Stayed in two room, but blower on both room were broken. Staff was excellent.
    10 / 10Outstanding·Jun 2025
    Nice and clean room. Front desk associate was very kind. Convenient to shopping centers.
    6 / 10Average·Jun 2025
    But it served its purpose The first room was “used” bed unmade and pillows used. 2nd room had a dirty tub but I travel with my own cleaner
    $$$$
    Enter dates for accurate pricing

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at SureStay by Best Western Charlotte Matthews. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is SureStay by Best Western Charlotte Matthews pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at SureStay by Best Western Charlotte Matthews?

    We found 17 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and non-smoking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.