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Red Roof Inn PLUS+ Chicago - Willowbrook

Lobby lounge

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | Bathroom | Combined shower/tub, towels

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Combined shower/tub, towels

6.4Average

(1,006 Ratings)

"Very nice staff. "

Nasir

Don't miss out! Price and availability may change

6.4 / 10.0

Average(1,006 Ratings)

Hotel in Willowbrook, IL

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Suburban hotel in Willowbrook with free parking
Coffee/tea in a common area, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Red Roof Inn PLUS+ Chicago - Willowbrook offers 109 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities at Red Roof Inn PLUS+ Chicago - Willowbrook

Air conditioner

Pets allowed

Internet / Wifi

Wheelchair accessible

Free parking

Map of Willowbrook, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

6.4Average

(1,006 Ratings)

"Very nice staff. "

Nasir

Don't miss out! Price and availability may change

$$$$

6.4 / 10.0

Average(1,006 Ratings)

Hotel in Willowbrook, IL

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

Map of Willowbrook, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Suburban hotel in Willowbrook with free parking
Coffee/tea in a common area, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Red Roof Inn PLUS+ Chicago - Willowbrook offers 109 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

6.4 / 10.0

Average(1,006 Ratings)

5.0 / 10.0

Clean

1.0 / 10.0

The towels are damaged, the bathroom has mold in the ceiling, the room smell like animal, and also smell like pee and the pillows are only 2 on each bed and flat.

2.0 / 10.0

The room was dated, which is fine for the price they were asking, but they wanted extra for a microwave and refrigerator. I guess that’s a Red Roof Inn thing so I will just avoid them from now on to avoid any confusion. The WiFi in my room was spotty at best. When I could get a signal it would frequently disconnect. So much for getting reports out. I stayed for a week and not once did housekeeping even enter my room. Just overall a bad experience. I’m done with Red Roof Inn. They used to be a good chain. It’s kind of sad actually.

3.0 / 10.0

It could be better if they apply themselves and not try and take the cheap way out of everything. The location is great but the room beds are horrible to sleep in, this was a last minute reservation, not what I’m use to. Probably would not visit this location again unless it upgrade.

1.0 / 10.0

The 1st unit has Roaches , so they gave me another unit on the 2nd floor . It had Roaches as well . Requested a refund and left .

1.0 / 10.0

The room had no microwave or refrigerator and the bed was broken.

3.0 / 10.0

Room was generally clean but the tub had dirt around the drain area

2.0 / 10.0

Never did get the AC to a cool temperature. The AC buttons didn’t work.

1.0 / 10.0

Roaches

5.0 / 10.0

It was a motel

4.0 / 10.0

My go-to place in the area. Decor is somewhat dated and check-in is slow sometimes yet I come back because it’s a convenient location and the prices are reasonable. I prefer a 1st floor room and the staff will usually honor the request if they can.

2.0 / 10.0

Terrible mattress. Door to the bathroom was warped and didn’t shut. No Tv controller. Front desk said they would bring one but never did.

1.0 / 10.0

Hotel was very nasty and had holes in the was and hair in the tub and sink

1.0 / 10.0

Terrible service and description on hotels.com is in-accurate

1.0 / 10.0

When I checked in, there was another guest complaining that his TV didn't work and I thought it was a one off situation...nope, I was so wrong. I got to my room and the toilet was broken. The handle was literally falling off the toilet and wouldn't stop running. I was put in another room and the air conditioning was so loud right next to the bed. I was then given keys to two different rooms so I could pick which one was better. The bed was not comfortable at all (good thing I brought my own matress topper) and everything just seemed dirty. They aren't putting money into keeping up the hotel. Don't waste your money, STAY ANYWHERE ELSE!

1.0 / 10.0

Roaches everywhere!!

4.0 / 10.0

Good stay for the price. Very friendly and helpful staff!

4.0 / 10.0

Its get the job done for a good price

10.0 / 10.0

Very nice staff.

4.0 / 10.0

The place is ok. If you need a place to stay that is on the cheaper side and are not picky then it’ll do. The thing I did not like was the cleanliness of the place, I don’t know if it was just my room but it smelled like cigarettes! Especially the bathroom. Had to buy a Fabreeze from target cause it was that strong and the smell wouldn't leave. I told the staff and they even told me it wasn’t supposed to smell like that and that people sometimes smoke( there not supposed to)so I don’t know. but I needed a place to be. And it was very dusty especially near the ceiling. Other than this it was ok. Would I come back Idk, if the place doesn’t smell like cigarettes and wasn’t so dusty I probably would but with that strong smell I can’t.

6.0 / 10.0

It was ok, the sheets have seen better days. Clean but did have a cigarette burn hole in them. The place smelled so bad of dog though. I didn’t read they let dogs in so it took me by surprise. If you’re just needing a place to rest for the night it’s an ok place but otherwise I wouldn’t stay again.

4.0 / 10.0

Good place. I’ve stayed here before and we stay again!

10.0 / 10.0

Good coffee

6.0 / 10.0

Ick!

1.0 / 10.0

The front desk staff was rude, argued about giving me a receipt. The room was only cleaned once in our 4 night stay and that was only because I called and complained. Multiple bugs (roaches/moths/gnats) were found and killed in the room. Basic things like towels and toilet paper were not chanhed ir resupplied without asking the front desk and even then they made it seem like a huge inconvenience. I'm assuming someone that was a manager was the person that came by the room to ask what the issues were only after I filed a formal complaint with the red roof corporate office. He stated they could not move me due to them being solid booked. Even after all of that, the only thing that was done was they refunded my deposit and acted as if I should be grateful I got that money back. The corporate office offered me travel points in a small amount that I refused as I never intend on staying at a red roof again. Pictures dont match rooms, towels were thing, barely covered my childs body, thin and didnt dry anything. Sheets were never changed, carpet was sticky/gummy feeling, people in parking lot grilling every day and smell of weed everywhere even in a non smoking area. Room itself was run down, not upgraded and had hair painted onto the door. They didnt even clean before "remodeling". This is in a nice area, not sure why the hotel is so bad. It is also labeled as a "plus" and it was less than a standard red roof. Skip and stay somewhere else. The location is amazing but not worth it.

4.0 / 10.0

Wasn’t really clean, the room was tiny, the elevator was scary. I would not stay there again.

8.0 / 10.0

Chilis Target

4.0 / 10.0

Room was dirty had soiled sheets on the King sized bed. Supposedly no other room was available nothing else was offered. A lot of "shady" people walking around and hanging in the parking lot.

4.0 / 10.0

We have stayed in numerous red roof inns in several different states with no issues. However, this one would not be recommended or booked again. When we arrived at 8pm it was getting dark but we noticed as walking up stairs and to the room that everything was rusted and crumbling (not a great first look). Get to our room and are immediately hit with the stale room smell. Unpacked and got kids to bed. Went to lay down ourselves and realized that there is a large size divet in bed. Had to use 2 blankets and 2 towels to fill hold to try to make it even enough to sleep without feeling like u would fall off/in the hole. Next morning bathroom light picked and chooses when it would turn on, bathroom sink constantly dripped, shower barely drained, and there was an unusual beep that would occur randomly throughout our stay. We mentioned issues to staff and they simply said we will check on it when you check out. Overall would not recommend staying at this location.

8.0 / 10.0

Bed was uncomfortable

3.0 / 10.0

Wi-Fi does not work most of the time.

2.0 / 10.0

First impressions lasts. Check in day, front desk staff was unfriendly, politely asked if we can check in a bit early but even before my husband finish talking she was very dismissive with it. Came back after check in hours and soon as we open the door a bad musty smell of the room was just awful. Being so tired from our red-eye flights we did not bother requesting to be moved as we don’t want to face the same rudeness. Towels were so thin (overused, good for rags). I even have to go to the front desk office to have them replaced but managed to replace just one because he said the laundry is closed and will open 8:30am the next day. By the way we also have to ask from the front desk Toilet Paper every time, even though they know that we booked the room for 4 occupants only a roll they supplied in the room. When we booked the room it says “upgraded beddings and snacks”, nothing of this. Beddings were beyond standard, bed is not comfortable, every morning my back hurts! No snacks at all for the 6-days stay, no coffee in the room, we have to go to the office every morning for it, no hair dryer, on the 3rd day I need to request for it. Room isn’t cleaned, you have to ask for it. So I did twice. Cockroach in the bathroom (I have picture to prove it) and the musty smell lingered all through our stay, can not ventilate the room as there were no windows. Over all, will never again book any Red Roof +Plus property. Not sure what the plus for, as for us it is a minus!

1.0 / 10.0

Dead roaches on the floor and live roaches on the wall.

2.0 / 10.0

Nothing was good.

2.0 / 10.0

When we got in, everything was cool we checked in perfectly fine. It was up until we got to the hotel room that we found out that half the lights didn’t work an outlet didn’t work. There was barely any towels for us. There was no phone in the hotel room no fridge no microwave And it felt like we had to do everything ourselves.

4.0 / 10.0

Advertises upgraded bedding and a snack but neither was avaliable. When i asked about these things they had no idea what I was talking about. They charge extra for this option and never offered to refund the extra or provide what was offered. The ac also struggled on a 80 degree night... it would be a nightmare to stay here if it was really hot.

6.0 / 10.0

Good food options in the area

2.0 / 10.0

The first room provided smelled like a dirty dog had stayed there. The second room smelled better but was in poor condition. The seat cushion was ripped, the mattresses were lumpy. Drawers in dresser and night stand looks like had gotten wet and bubbled. The towels were old and thin. Barely dried. Had to ask for additional towels. The room was never cleaned or towels replaced during the 4 days. I had to ask for additional towels and garbage bags. I have photos if you need examples.

4.0 / 10.0

Control remote for the TV was missing. When I complained the one they gave me did not work. WIFI didn't work either, super weak and most of thevtime my computer could't even see the router. One of the lamps overvthe headboard was missing light bulbs, and the doorknob to the bathroom was hollow, not even a cover. Grant it, this is a cheap stay, nevertheless the stuff in the room should work and be serviceable.

10.0 / 10.0

Wifi is great

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