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Tukan Hotel Playa del Carmen

Swimming pool
Lobby or reception
Garden
Property building
Swimming pool
review stars
6.8Average
(582 Ratings)
"We are so close to everything on 5th Avenue, the mall is next to the hotel, so nice"
Verified guest
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6.8 / 10
Average(582 Ratings)

Hotel in Playa del Carmen

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Surrounded by tropical flora and fauna, with short walk to the beach The Tukan Hotel Playa del Carmen offers a premium location in the famous 5th Avenue, and features free WiFi throughout all the property; with walking distance to the main shopping m.

Amenities at Tukan Hotel Playa del Carmen

Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Pets allowed
Bar
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Safe
Key card access
Housekeeping available
Fire extinguisher
Cleaning products

Map of Playa del Carmen

city location on map

Nearby attractions

Xcaret Park
4.6 mi
Xel-Há Park
28.4 mi
Xplor
4.4 mi
Xenses
4.7 mi

Available Rooms

Ratings and reviews

6.8 / 10
Average(582 Ratings)
100% verified reviews
8 / 10Excellent·Feb 2026
Nice and clean and cozy place.
Has no elevator and I had the 4 floor and you have to go upstairs with all the bags and the front staff wasn’t very friendly.
7 / 10Good·Jan 2026
We love the location however the bar next door played until midnight which made sleeping impossible!
We stayed prior to Covid and loved this hotel however they have gone downhill. Gardens are unkept. Tv only in Spanish. Water dispenser always empty. No longer a gym and beach club!!😂
10 / 10Outstanding·Jul 2025
We are so close to everything on 5th Avenue, the mall is next to the hotel, so nice
The shower water is salty and the beds are really hard
5 / 10·Feb 2026
It was alright given the price! But that neighbourhood is quite noisy (as expected), and the fortunately the walls are not that great so i could hear the noise every time. It was very annoying at night!
the noise coming to my room
$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Tukan Hotel Playa del Carmen. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Tukan Hotel Playa del Carmen. Enjoy the water!

Is Tukan Hotel Playa del Carmen pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Tukan Hotel Playa del Carmen?

We found 16 amenities for this rental. This includes concierge services, free wifi/internet, air conditioning, pool, and non-smoking.