Warley Retreat

Fantastic location, and the piano was a lovely surprise

There was nothing we didn’t like

Would be better value for money if linen and towels were provided

No linen or towels It state on on profile but I didn’t read fully before booking and wish I had.

None

The location

It was very dirty ,a dirty stained sheet on a bed ,a broken cupboard thry were aware of ,dirty bedroom carpet ,spa bath wouldn’t fill up to be used and tried two dif plugs ,the guy who came to fix the cupboard looked scruffy had no identification on him ,reported the above straight away but had to clean bed my self due to how long it took for someone to come and child needed sleep ! Pool was not gas heated so couldn’t stay in it at all ,very very disappointing for children ,would like a refund but we given box chocolates and four pieces of fruit in a package instead of free night in another unit ,so based on this big dnt get refund l won’t be using booking .com again was told cleaner was rushed for time do all that was cleaned well was the bathrooms , found toys under tv stand a baby suit behind sofa ,mattress were way to old and hard