Candlewood Suites - Loma Linda - San Bernardino S by IHG

I thought is was a very great choice to stay there, it was very close to my appointment the next day which was perfect. If i have to stay somewhere in that same area I will stay there. The staff I encountered was excellent very professional and courteous.

What didn't I liked, there was nothing I didn't like a great place

The service was excellent and friendly.

no

Beautiful and welcoming

Had issues with checking in because they couldn’t find my payment from booking.com, it took awhile to work things out, turns out booking.com was down or hacked and they were locked out from finding virtual card the booking.com sends to property for payment.

Very clean and We love the fact they have a recliner chair in the room, which was great for my husband since 3 weeks ago he had shoulder surgery. He can’t currently lay in bed and had been sleeping in a recliner. That was a real plus for us staying there.

They had no carts for us to bring our belongings up to our room. The lady checking us in said they didn’t have any that other visitors must be hoarding them in their rooms. I thought that was quite odd. I’ve never had that happen. I’m thinking they need to have more carts. This was a huge dis service to us since my husband can only use 1 arm right now due to his shoulder surgery. We had to make many trips to our car and up to our room. It was truly a hardship for us.