Kimkeri

Fabulous location, very well equipped with everything you could ever need. Lovely spacious property. The beds were so comfortable we would like to know where to purchase these mattresses from so we could buy them for at home. The bed linen and towels were absolutely spotless. Fantastic garden for our pooch and to sit out in.

The kitchen area would benefit from a detailed clean as the units needed scrubbing before using, we washed all the blankets in the house ourselves to freshen them. Skirting boards and woodwork need cleaning as well as hoovering under beds and floors need washing. The windows will look so much better once thoroughly cleaned

It has the old English charm we wanted to experience, yet has all the modern luxuries required to make our stay comfortable. Great balance. Thank you for the fresh food package. Love that it had more than sufficient parking.

Excellent decor ; clean , spacious ; had everything we wanted

The good points are: * comfortable beds  * plenty of hot water * nice fluffy bath sheets * bedrooms on first floor were nicely decorated and furnished * great location * free onsite parking for 3 cars 

The negatives were: * no meet & greet on arrival * no welcome pack on arrival * house freezing on arrival (heating working but took a while for house to warm up) * family bathroom shower head fixing holder broken * cleaning generally sub standard * toilet in family bathroom stained and needed descaling * toilet rolls needed in all 3 toilets * TV in main sitting room did not work properly * main sitting room did not have adequate comfortable seating if house were at full capacity * shoddy workmanship and finishing in most areas of the property * garden path covered in leaves making it very slippy Seating is an issue in this property and really needs addressing. There were only 4 in our party but the house is advertised to accommodate 6 people. Because the TV did not work in the main lounge we had to use the TV in the dining room. We moved chairs from the snug to the dining TV area so we could watch a movie together. We made it work but it was a very tight fit and would not have been possible with 6 people. This property relys heavily on its location at Bourton on the Water, a beautiful village in the Cotswolds. However, the cost is high end but without the high end care that one would expect at that price. Kimkeri lacked a cosy homeliness that we hope for and appreciate when we select a property. We would like to thank James (named contact for the property) who personally delivered the welcome pack (which was of excellent quality) and toilet rolls plus a bottle of prosecco as an apology. James also responded promptly to our texts with regard to TV. However, it is unlikely we would visit the property again in it's current state.