Stay Together Suites - Suite On The Strip Steps From Bellagio & Cosmo Sleeps 11 - NO RESORT FEE

Location and availability of amenities.

Nothing, it was ideal for our stay.

位置好

设施比较旧，洗手间要更新。停车场很难停车。

there was a lot of beds and kitchen .

the sofa bed was old seemed not clean in a while

We went to the security office. Was not sure about where I was supposed to go, but the reception desk directed us to the correct place. They were nice and informative. No complaints.

Upon arrival, it was very difficult to determine where to park and where to go to pick up the keys. Clearer directions and advanced information about parking and check-in locations would have been very helpful. Additionally, while this is not directly related to check-in, I would like to note a few concerns with the room: The bathtub drained very slowly, creating a safety concern as we nearly slipped while showering. The electrical outlet between the beds did not work, preventing us from using the lamp or charging our devices at the bedside table. Regarding parking, at check-in, I was informed that parking was complimentary. I was told to hang a yellow parking tag in my vehicle and that I would be able to exit the parking garage at check-out using my room key. When checking out, I retained one of the key cards provided; however, when attempting to exit the garage, the key did not work. With a long line of cars behind me and no way to call for assistance, I was forced to pay $50.00 to exit the garage. Based on the information provided at check-in, I was under the impression that parking fees were included as part of my stay. I am requesting to be contacted regarding reimbursement of the $50.00 parking charge, as this situation occurred despite following the instructions given. Thank you for your time and consideration. I look forward to your response and appreciate your assistance in resolving this matter.