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Plaza Chapala Hotel

Top rated by guests

Garden

Garden suite 7 | Premium bedding, memory foam beds, in-room safe, individually decorated

Standard Garden | Bathroom | Hair dryer, towels, soap, shampoo

Standard Room | Premium bedding, memory foam beds, in-room safe, individually decorated

Garden Master | Bathroom | Hair dryer, towels, soap, shampoo

9.0Outstanding

(128 Ratings)

"Amazing staff! We will come back"

Alinna

Don't miss out! Price and availability may change

9.0 / 10.0

Outstanding(128 Ratings)

Hotel in Chapala

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, 8-minute walk to Lake Chapala
This smoke-free hotel features a restaurant, a 24-hour front desk, and a garden. Full breakfast is free.
Plaza Chapala Hotel offers 7 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 50-inch Smart televisions come with cable channels.

This Chapala hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Amenities at Plaza Chapala Hotel

Air conditioner

Internet / Wifi

TV

Garden

Map of Chapala

city location on map

Nearby attractions

Giant Tlaquepaque Letters

Cajititlan de los Tres Reyes Magos

Museo Regional de la Ceramica, Tlaquepaque

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

9.0Outstanding

(128 Ratings)

"Amazing staff! We will come back"

Alinna

Don't miss out! Price and availability may change

$$$$

9.0 / 10.0

Outstanding(128 Ratings)

Hotel in Chapala

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Chapala

city location on map

Nearby attractions

Giant Tlaquepaque Letters

Cajititlan de los Tres Reyes Magos

Museo Regional de la Ceramica, Tlaquepaque

Available Rooms

About this hotel

Hotel with free breakfast, 8-minute walk to Lake Chapala
This smoke-free hotel features a restaurant, a 24-hour front desk, and a garden. Full breakfast is free.
Plaza Chapala Hotel offers 7 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 50-inch Smart televisions come with cable channels.

This Chapala hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Amenities

Air conditioner

Internet / Wifi

TV

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

9.0 / 10.0

Outstanding(128 Ratings)

5.0 / 10.0

Plaza Chapala Hotel is in great location and is close to shopping, food and the city Centro. The grounds were lush and lovely and the staff was wonderful.

5.0 / 10.0

When you walk in, the grand staircase, Mexico style, presents a lush garden view as you ascend the stairs. The front desk, well versed in English, greets you warmly. The staff is friendly, well trained, and informative. You get a feeling they really care about your stay. They say, they are there to answer any of my needs. You are shown around your room, TV, Air-con, Fan, safe, how keys work for night closed doors and any other questions I can ask.

10.0 / 10.0

Amazing staff! We will come back

10.0 / 10.0

Clean and convenient. The garden is very pretty.

8.0 / 10.0

We enjoyed our stay....

10.0 / 10.0

My family and I recently stayed at this charming hotel and we were thoroughly impressed. From the moment we arrived, the customer service was excellent—every staff member was friendly, attentive, and genuinely eager to make our stay comfortable. The free breakfast was amazing and delicious. I recommend the chilaquiles and their pancakes. The hotel itself had a warm, inviting atmosphere with thoughtful touches that made it feel special and unique. One of the best parts of this hotel is its prime location—just a short walk to local stores, restaurants, and shops, and incredibly close to El Malecón, making it easy to enjoy everything the area has to offer. Highly recommend this spot for anyone looking for comfort, convenience, and a touch of charm! Muchas gracias a Santiago, who treated us like family when we were there.

5.0 / 10.0

Quiet and clean good staff, good security. Good breakfast included.

8.0 / 10.0

The downtown area and the pier were within walking distance. Very beautiful city.

10.0 / 10.0

Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.

10.0 / 10.0

This is a great property and the staff are extremely attentive and kind. Thank you.

6.0 / 10.0

Check in great, staff was wonderful, room was ok, biggest thing for me was the aweful Smell we had from the bathroom, make aure to put water in the drains to avoid this, be prepared for the loud cars and the muaic from the area places, you can hear them but over all it was a good stay, I would stay here again prepared for the items I stated.

10.0 / 10.0

The staff was wonderful. Hotel is beautiful. Food was delicious. Love that everything is walking distances

8.0 / 10.0

Garden with hot tub was nice and relaxing.

10.0 / 10.0

Excelente

8.0 / 10.0

Front desk staff average. Room okay. Area noisy and dirty. No pool.

5.0 / 10.0

Easy check in, very friendly service. Beautiful courtyard and good location. Breakfast was a nice bonus. Will definitely be back!

5.0 / 10.0

A truly lovely boutique hotel with a very comfortable room, lovely garden, and a very friendly, warm, accommodating staff. A gem!

10.0 / 10.0

We really enjoyed the traditional Mexican style of this hotel. The garden room was lovely with a terrace opening out to a beautiful green space. It felt very luxurious breakfast was included with our room. The plaza is right across the street. The town is very walkable. We would definitely come back.

10.0 / 10.0

The cleanliness and the staff. Also the food was excellent as well as the service.

4.0 / 10.0

Lovely quaint hotel in the heart of the strip. Delicious breakfast and lovely garden.

5.0 / 10.0

Beautiful place, everything you need right outside. Staff was super friendly, definitely recommended. Will stay there again.

5.0 / 10.0

From Dahia, Erica the Assistant & Housekeeping, Vero to meeting GM Ivan, I love this place. Accommodations & amenities were well done! I enjoyed eating complimentary basic breakfast outdoors on the terrace garden patio & discovered the hidden Buddha set back in the garden. How beautiful and amazing!

5.0 / 10.0

Small friendly hotel with super location. Near bus stop, taxi stand, lake, shopping, etc. If you stay here you don’t need to rent a car. Lovely rooms, super clean, nice breakfast included. You won’t regret your stay here!

8.0 / 10.0

Beautiful boutique hotel

10.0 / 10.0

Is very nice

8.0 / 10.0

Very hard bed. I just couldn't sleep well.

8.0 / 10.0

Everything was excellent except for the AC in the room. It wasn’t efficient for the size of the room and it didn’t stay cool especially at night.

8.0 / 10.0

Excellent hotel but did not have hot water.

10.0 / 10.0

It was a clean comfortable hotel. Great manager and staff.

6.0 / 10.0

There is no pool, I would have liked a pool. There was no one available at check out. The garden area was nice and the room was nice. I would stay here again if in Chapala.

10.0 / 10.0

Beautiful garden.

10.0 / 10.0

Room was very clean, and I loved that it had A/C because we stayed in May it was hot outside. Slept very comfortably because the A/C was very fresh. Took a shower, loved that the shower had a lot of water pressure. Staff was very very friendly while we were checking in it was hot outside they offered cold water and gave my husband a cold beer. Only thing is I booked on Expedia.com paid for the room, but apparently you can’t pay thru Expedia.com only in person. They were nice enough to let me log onto my credit card that I used to book the hotel, yes they were right it didn’t take my payment. So be aware you can only pay at the hotel. I would definitely stay there again. Great location very close walk to the pier, shopping and restaurants. Loved it

10.0 / 10.0

Great location Great room

5.0 / 10.0

We loved the garden and the room was quite a comfortable size. We enjoyed the free breakfast, with several choices from the menu (which often included slices of avocados from the tree in the garden! You will be only steps away from San Francisco church, Chapala Lake, restaurants, and bars. But you should be aware there are many, many steps to just to get to the check-in area, and more to get to your room. The front of the hotel faces the main street and the plaza / mercado, both providing a lot of noise, especially on Sunday evenings. Specify a room near the garden for a quieter experience.

10.0 / 10.0

This is an amazing hotel! My daughter and I spent our few days in Chapala in its garden and on the lakefront. Never have I found it so difficult to leave. The facility is world class, the staff is attentive and kind, and breakfast is high end restaurant quality. That garden is something which will haunt me forever. If you visit the lake and fail to stay here, you messed up. Now I go back to Wisconsin crying.

10.0 / 10.0

Great service! I would come back!

10.0 / 10.0

Mexican decor. Beautiful garden. Peaceful environment. Friendly staff, including cook, waitress, cleaning and manager. Highly recommend.

6.0 / 10.0

Bad beds..lik re a rock..staff did not speak english well..did not understand that i had an emergency..had yo ho to hospital in San Antonio..had a bladder infection..much pain

4.0 / 10.0

The room at the hotel didn't have a window, it was a dark and stuffie. I asked the receptionist if I could have a room with a window and she replied that it would cost me more and if i wanted to update it, I had to reach out Expedia to cancel the reservation. For a minimal change, it seems to me that it was a bureaucratic process--- to change the status of my room. Additionally, visits are not allow by hotel's policies--- that was quite antiquated. I ended up checking out two hours later. The front desk told that they could do the charge without reaching Expedia but i declined politely. I absolutely don't recommend this hotel...if i were the owner of the hotel, I wouldn't be selling a windowsless room.

10.0 / 10.0

This is one of the best hotels in Chapala and we will for sure come back. Thank you!