Hakone Yumoto Onsen Kisenso

It is our very first time to stay in a traditional Japanese Ryokan.. i believed that they open to tourist not Long ago... it is operate by limited staffs and they could only speak very simple English... Although, there are some communication barrier between us, their gesture make us feel like staying at home rather in a hotel... The majority of their ryokan’s amenities is old but well maintained... they had upgraded their air conditioner to the new one which allow you to change your room temperature to your preference (some hotel is using central heater and make us feel too warm in the room) As a tourist, I personally feel that we might not aware that some of our behaviour may affect them.. We didn’t aware/informed that there is a specific time for serving the dinner at 6pm or 6:30pm before checked in, we had missed the dinner time when we checked in at 8:30pm... it is so sweet that the host ask their kitchen to prepare us with our dinner at the late hours... I think it will be good if Expedia could inform the visitor ahead on to take note on their dinner serving timing and arrangement the private onsen timing

It is our very first time to stay in a traditional Japanese Ryokan.. i believed that they open to tourist not Long ago... it is operate by limited staffs and they could only speak very simple English... Although, there are some communication barrier between us, their gesture make us feel like staying at home rather in a hotel... The majority of their ryokan’s amenities is old but well maintained... they had upgraded their air conditioner to the new one which allow you to change your room temperature to your preference (some hotel is using central heater and make us feel too warm in the room) As a tourist, I personally feel that we might not aware that some of our behaviour may affect them..We didn’t aware/informed that there is a specific time for serving the dinner at 6pm or 6:30pm before checked in, we had missed the dinner time when we checked in at 8:30pm... it is so sweet that the host ask their kitchen to prepare us with our dinner at the late hours... I think it will be good if Expedia could inform the visitor ahead on to take note on their dinner serving timing and arrangement the private onsen timing