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Rafaela Hotel Heidelberg

Top rated by guests

Lobby lounge

Lobby sitting area

Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Shower, free toiletries, hair dryer, towels

Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

9.4Outstanding

(93 Ratings)

"The staff in the hotel are very friendly and caring. This is the best hotel we had stayed in Germany."

Ken

Don't miss out! Price and availability may change

9.4 / 10.0

Outstanding(93 Ratings)

Hotel in Heidelberg

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a bar, 6-minute walk to Neckarwiese
This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. WiFi in public areas is free. Additionally, express check-in, express check-out, and free newspapers are onsite.
Housekeeping is available on request.
Rafaela Hotel Heidelberg offers 25 accommodations with safes and hair dryers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Rafaela Hotel Heidelberg

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

TV

Map of Heidelberg

city location on map

Nearby attractions

Technik Museum Sinsheim

Technic Museum Speyer

Erlebnispark Tripsdrill

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

9.4Outstanding

(93 Ratings)

"The staff in the hotel are very friendly and caring. This is the best hotel we had stayed in Germany."

Ken

Don't miss out! Price and availability may change

$$$$

9.4 / 10.0

Outstanding(93 Ratings)

Hotel in Heidelberg

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Heidelberg

city location on map

Nearby attractions

Technik Museum Sinsheim

Technic Museum Speyer

Erlebnispark Tripsdrill

Available Rooms

About this hotel

Hotel with a bar, 6-minute walk to Neckarwiese
This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. WiFi in public areas is free. Additionally, express check-in, express check-out, and free newspapers are onsite.
Housekeeping is available on request.
Rafaela Hotel Heidelberg offers 25 accommodations with safes and hair dryers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

9.4 / 10.0

Outstanding(93 Ratings)

5.0 / 10.0

Staff was wonderful, excellent communication, very helpful. Room was spotless. Everything worked great. View from the room was wonderful. Location was wonderful. Wish I had more time to explore the immediate area. Will definitely stay there again

5.0 / 10.0

Beautiful hotel “across the river” but near The Philosopher’s Way. Vibrant, but safe neighborhood. I’d stay here again in a heartbeat. The staff are very kind and helpful.

8.0 / 10.0

very friendly staff, nice breakfast and clean rooms

5.0 / 10.0

We loved the location of this hotel. It’s located on a lovely little square with bars, cafes, bakeries, and even a market while we were there. An easy walk to the old city. Staff in the hotel were super friendly and helpful.

8.0 / 10.0

This is a very well maintained, modest hotel in a lovely part of town. The staff is very friendly and accommodating but note that the reception desk closes between 10:30p and 6:30a. The hotel is small and not spectacular but for a simple, straightforward stay in Heidelberg on a charming square (with a farmers market some mornings) it’s really exceptional.

5.0 / 10.0

Hotel was lovely and clean. Staff and service were excellent, very friendly. Nice part of town and breakfast was lovely. Would stay here again

10.0 / 10.0

The staff in the hotel are very friendly and caring. This is the best hotel we had stayed in Germany.

8.0 / 10.0

Very nice staff. A little off the main attractions. Room was very clean.

10.0 / 10.0

Good location in the new town, close to the bridge to get to the old town, without the crowds of tourists. Looks out onto square with outdoor cafes. Staff friendly and helpful.

10.0 / 10.0

Nice stuff

5.0 / 10.0

We booked this hotel while traveling Germany; it was close to downtown. The hotel is nice, the area is nice and lots of options, and only a 20 min walk to the bridge. We ended up with the handicapped room. Growing up with a handicapped mother this was one of the best handicapped bathrooms I had ever seen.

5.0 / 10.0

Always quiet, clean and comfortable, with a good breakfast, friendly staff, and a convenient location.

10.0 / 10.0

Very nice hotel, breakfast was very good, silent rooms!

5.0 / 10.0

Excellent, small quiet hotel very conveniently located outside the old town but close eneough to walk there, and with normal neighborhood serving stores nearby. Good breakfast selection from a small but full buffet

10.0 / 10.0

Kind reception. Clean room. Walkable everywhere. Fresh and healthy breakfast. Perfect hotel in Heidelberg.

10.0 / 10.0

Nice location. Friendly staff. Charming area of town.

10.0 / 10.0

The hotel and staff were excellent. Major plus is this hotel is only 4 years old and has A/C in its rooms. It is a little bit of a walk to the old city of Heidelberg a little over a mile but if you walk along the river it is nice. Their is not parking so you will need to park in the parking garage which is about a 10 minute walk. Overall this hotel was a very nice stay.

5.0 / 10.0

Another fantastic stay

10.0 / 10.0

Great location, beautiful hotel and friendly staff :)

10.0 / 10.0

Clean and modern rooms, very friendly staff, good breakfast. The location is golden with several bars and restaurants nearby, a short walk to Philosopher's Walk and across the bridge to the Old Town. Saturday market right in front of the door.

5.0 / 10.0

Quiet, clean and comfortable, in a very nice old part of town across the river from the university. I am told there is a market on Saturday and Wednesday in the square that the rooms face, so I would expect some early morning noise as that gets set up. Breakfast was excellent, and less than €10.

10.0 / 10.0

The hotel was lovely. Our room had a gorgeous view over a lovely open platz (though the bar was a little lively late into a Wednesday night with windows open). The rooms were extremely comfortable, the morning buffet was lovely, and the staff were warm and attentive. The location was easily walkable to old town and the castle for those who don't have issues walking on tour. We also enjoyed a drink in the platz outside the restaurant while there. It's an affordable, lovely place to stay. Thank you Rafaela!

5.0 / 10.0

There are a lot of surprises

10.0 / 10.0

Excellent staff, clean and quite.

10.0 / 10.0

The location is close to the old part of town. Easy transportation access. The nicest part is the staff is very helpful, pleasant and I would definitely stay there again.

5.0 / 10.0

A great experience! Nice staff, clean rooms and night number two we got the penthouseroom with a splendid view. Highly recommend this hotel!

5.0 / 10.0

A fantastic location on the market place across the river from the Old Town

8.0 / 10.0

New modern hotel, friendly staff. Situated in old town in residential area, walking distance to Neckar river and shopping area. Hard to find parking around the hotel. No restaurant within the hotel, only breakfast however delicious. Will definitely revisit.

5.0 / 10.0

Wonderful staff, clean and spacious rooms, right next to restaurants. Great hotel!

5.0 / 10.0

Very friendly service. Rooms get a bit hot but windows can be opened. Open toilet/ bathroom style in the room so only for single or couple.

2.5 / 10.0

Very friendly service. Rooms get a bit hot but windows can be opened. Open toilet/ bathroom style in the room so only for single or couple.

5.0 / 10.0

Friendly and very helpful staff. The room is clean, a bit small (was enough for us). Our room had a very nice view.

2.5 / 10.0

Friendly and very helpful staff.The room is clean, a bit small (was enough for us).Our room had a very nice view.

2.0 / 10.0

Very disappointing stay due to unprofessional staff. We facilitated the hotel in doing maintenance work by moving room but were hunted out of it and got aggressive attitude when we expressed our dissatisfaction at poor communication by them.No apology , instead 3 out of date vouchers for drinks . This hotel does not seem to be staffed by anyone with hospitality training.

5.0 / 10.0

A brand new hotel where the owner has put a lot of effort into all the details. A professional and brilliant answer to how a modern small-size hotel should be designed!

5.0 / 10.0

Nice place in good location: close to old town but off the beaten path.

2.5 / 10.0

Nice place in good location: close to old town but off the beaten path.

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