Shiratama no Yu Senkei

As returning guest here, every time I have to give it a five stars!! The service started already way early than check In, arrange dinner time, special requests; on the day of arrival it seems every person at reception knows about your preference, good cookie in the lobby and guiding to the room is also kind and helpful; snacks besides hot spring; dinner is highlight, well prepared and perfect presentation! Feel the warm heart of the chef and taste of great local food and rice! The waitress at restaurant is at top class every time I visited, last year celebrated my father‘s birthday and this year with others. Breakfast full of selection. What a memorable experience! We also meet the owner of the hotel, daughter of the founder, she just sits behind a small desk in the lobby, greeting guests and I hope I can be also as energetic as her when I am at her age!

It is good for a very large hotel.

Great hospitality and very comfortable facilities. We were traveling as a family with one infant and were impressed with how family-friendly the whole experience was, including baby bath supplies at the onsen and special baby seats and tableware at meals. The staff also went above and beyond to accommodate dietary restrictions (vegan) for the kaiseki dinners -- we just had to communicate this beforehand. The Tsukioka Onsen town shuttle also made it easy to get there without needing to rent a car. Highly recommended.

very spacious and comfy. The building is huge and i love all the flowers decoration. Stylish!