Welcome Inn on Colorado Blvd

This place was horrible, Do not stay here. We checked in after getting our room on Hotels.com, it was supposed to be 2 Queen size beds, which it was but one of them was in a closet with the doors removed, After driving 7 hours we went to check in and had to use a virtuall clerk who I thin was in another country similar to when you ask for tech support. We got the room key and went up to the room and used the bathroom after flushing the toilt overflowed and filled the room with pooh water, so gross. We went down to the virtual front desk attendant "trevor" and he said some one would clean the room tomorrow. We obviously asked for another room or money back and they did not have another room with 2 beds and said they would refund our money to hotels.com in a few days. A few days go by and nothing, so reached out to Hotels.com and they said the owner of the hotel rejected our request for a refund. A week later I am still trying to get them to honor thier commitment to a refund. Now I am having to fill out forms and mail them to VISA to prove my story and request for non payment to Hotels.com. This place sucks do not go there, pick somewhere else

It is a No Frills Hotel for sure. Our stay was okay, at the end of review, I’ll give you a list of what to bring with you. Outside it looks nice and well kept. Rooms are very outdated, furniture is broken and old, rod is closet is some sort of DIY fixture, lock on bathroom window was broke off, smoke detector was missing (?), two pillows for a King size bed, no microwave, ice machine was broken (and from past reviews from others appears to have been for while), only two small bath towels, no wash cloths or hand towels, no cups for water for brushing teeth, no hangers, no outlet in bathroom for hair dryer (not provided). Lighting was not great, especially if one of you is still sleeping (no bedside lamp). No cable, but there is wi-fi. know this all sounds bad, just giving you an idea of what to expect. Check-in is on a Kiosk and a Zoom-like call. You scan your license and swipe your credit card. Small shampoo, lotion and two hotel-size bars of soap are provided. What to bring or pack, or Door Dash from Target down the road: Hair dryer Hand towel(s) Wash cloths Plastic cups Hangers Paper towels (bathrooms are very damp) Rechargeable table lamp. iPad or laptop to use your steaming service. There is a 7-11 less than block away if you need ice. No iron, pack your steam iron (and a hanger).

The room seemed to be cleaned, however the carpet was old and nasty. The light switches don’t work. I couldn’t turn off the lights. There was only one outlet. There were no wash cloths. No one is actually on sight. You check in with a kiosk. I was very disappointed.

Yes it was small but good bed was comfortable

They havnt gave the money back too my gift card.ididnt stay there due to they ask for $ 100 dollars deposit and i didnt have that why i pay with a hotel.com gift card ...i had always use and never had this many problem i been haveing ...so absolutely they didnt notified you gauys and havnt gave me a response a reund they saiid tthey will cancel and give me a reund what happened

Virtual check in was a fun unique experience. This hotel is definitely on the older side and could use a few updates but overall very pleased with our stay. The shower head sits low, and we had 2 people on our reservation and only had 2 towels total. The light switch by the door didn’t work so had to use the one above the bed. Also no outlets by the bed/nightstands. Overall for the price paid was pleased.

Clean

Quiet peaceful night