LSA Castelo S. Jorge by Numa

Super fin service

Great place to stay. Instructions to the apartment were not clear and we ended up at the wrong building. We used the available phone and the man we spoke to was somewhat helpful getting us sorted out. When we made it to the right building, we were still confused and the lady we called was again, only somewhat helpful. The room was still being cleaned well past check in (until 3:30) which made us late for our next stop. The apartment was nice, however, which was a silver lining.

Excellent location, safe, local flavor, immaculate housekeeping.

I have stayed at this property before, which is why I wanted to come back. Whew! Mistake! We had 2 rooms. Dirty sheets in both rooms, one with blood, the other, feces. Windows that should open but didn’t. Shower doors that would not stay on the track, wardrobe doors that were not installed correctly ( it would block you from being able to open the drawers) , the in swing doors were not installed correctly and darn near falling off in one apartment, but, the worst…… the front door code didn’t work for 2 days. You would buzz and they would let anyone in! They would just buzz you in without knowing if you actually belong there! Very unsafe! I contact the rental company and received a very rude man who claimed he would fix it all, yet the only thing that was fixed before we checked out was the front door code. It was also super loud the first 2 nights with rooms full of drunk young men. Very disappointing as this place held such great memories from the past. Welp, time to move on!