Onishiya Suishoen

Thank you to the staff for creating a beautiful experience. The team was diligent, kind, and empathetic to our needs. Guest services provided excellent assistance with understanding Japanese etiquette and local traditions. Our host spoke English, as well as many other languages! We were so impressed with the effort everyone put in to make our stay and honeymoon special. We will never forget this trip. Arrived to Kinosaki by train, sent our luggage ahead, and it was waiting in our room upon entry. Guest services welcomed us and explained the customs and rules of the ryokan. We were taken to our room, where our host showed us how to dress in yukata, booked our meals for our stay, and answered all our questions. It was a lovely chat that left us with enthusiasm. Later on, our hosts came back with a gift to share their well wishes for our honeymoon. We were so touched by their hospitality. The room was stunning. The floors were very comfortable to sit on, and the view of the water garden left us feeling very relaxed. The treats inside the room were very yummy as well! We were also fully stocked with beverages, which were refilled daily. The onsens were truly magical, leaving us feeling rejuvenated. Breakfast was incredible! If we were to ever return to Kinosaki, we would happily stay at Onishiya Suishoen again.

Very good place highly recommend

Very worth it to stay in this ryokan! Upon arriving at the kinosakionsen station, free shuttles were available to drop you off at your ryokan or hotels. The ryokan was modernized but still had the traditional japanese cultural vibes. The front desk staff and welcoming committee were great as well. It was raining and I accidentally forgot to order dinner so my husband and I had to go out, and the town was 10 minutes away if you walk it out and they had shuttles available to drop us off between 4 to 10p and that includes pick up, just give them a call with their whatsapp line. The breakfast and dinner were keiseki meal and were very fresh and worth it. The onsen was also amazing!

It is a wonderful stay at the hotel for 3 days/2 nights enjoying the clean and comfortable environment, fresh and tasty traditional Japanese cuisine and experiencing the services of very nice staff.