South Beach Kings Promenade Hotel

The room was nice and clean , not happy about having to try find a cash machine last minute to leave £60 deposit for room, wouldn't let me have the key to use the toilet in my room untl i got the money, no plug in bathroom sink and when i went down to tell woman behind counter i was told no rooms have a plug in the sink,how are you supposed to have a wash a

Cold room, £60 cash deposit required when you arrive, extortionate charges for soiling of sheets and towels (£20 per item) How do you use a towel and not soil it? During extended stays towels atlre changed every 3 days and beds every 5 days (surely after 5 days the sheets would be soiled in some way?) Was allocated a room on the 3rd floor and not informed that the lift was out of use. Charged £10 to park on the front of the property all in all I'd advise to avoid this hotel

Didnt stay. Hotel was advertised as having onsite parking but confirmation email states no parking on site. Tried to raise a complaint but as hotel was uncontactable i was ignored and fobbed off. Awful experience and will not use this site again

When he arrived property was closed due to boiler breakdown .didn't receive any email regarding the situation . he had special needs difficult to find another place to live

When we arrived there was a strong smell of gas in the entrance way once mentioned to the reception staff it was shrugged of and apparently wasn’t an issue, once entering our room it was tiny and the shower had a big crack in the tray so that was unusable it was painted very dark grey with a dark grey shower curtain so you wouldn’t of being able to see what you was doing in the shower anyway the floor we was on stunk the doors on the hallway were very loud when someone came through them, also it mentions a bar and pool table that also looked like it hasn’t being open in years and wasn’t open during our stay there’s more to list but you get the gist I would not be returning here and I don’t recommend anyone staying here.

Good price, walkable and easy to find, quiet.

We couldn't get through to them to ask for ground floor room, when got there I told them why have you not been answering phone or email they couldn't say why , he said we were on first floor but 3 lots of steep stairs later my partner had to sit down half way up once up had to stay till morning, no parking and no breakfast that they said they don't do, so we checked out so we want refund for bad experience

After reading the reviews before we went we were very apprehensive on what it was going to be like! Upon arrival you have to fill in a registration form and pay £60 in cash per room (No Card Payment Accepted). Remote control for the tv given to you at check in with the WiFi code on the back of it. Rooms were ok but small and both had en-suites, clean and also had 2 bath towels & 1 hand towel (not very good, they looked new but didn’t dry yourself very well). Also had tea & coffee facilities but no plug near the kettle so had to put it on the floor the other side of the room to use it! Noisy at night with doors slamming and people talking but we did stay on a Saturday night so not sure if it would be quieter in the week! No food at the hotel but plenty of eateries close by. McDonald’s on the next corner and we also recommend The Duttons Arms pub, great food! When checking out remember to take your remote control back to reception. We handed the keys/control back to reception and the receptionist said I will be back in a sec, she was gone for a while, obviously to check the 2 rooms we had, so we thought here we go it’s going to be a battle to get the deposits back (after reading all the bad reviews) She finally came back and gave us the full deposit of £120. No car parking at the hotel so we parked at the Premier Inn, bit of a walk but not too bad, pre booked through Your Parking Space for £9.23 for 24 hours! Even though it wasn’t a bad stay we probably wouldn’t stay again.