Hotel Riverside

Its was a very nice experience. If in future if i will visit goa then i would like to stay at Hotel Riverside only. At the time of check in i had to show an id card and booking id. Room was neat and clean. Staff was so good and helping. If you are looking for hotels in goa then i will highly recommend hotel riverside.

Our experience with hotel was good and staff was also friendly. We had easy access to many places like beaches and restaurants. The hotel also has a restaurant, but the food their is expensive compared to outside but food is nice. In complimentary breakfast, you will get only 2 slices of bread with jam/butter and tea/coffee and other thing you'll need to buy. The view from our room was good as it overlooked the Baga river and the place is also quieter as the beach is not very near. You can easily walk to the Baga beach as it is hardly 1 km.

This is a beautifully situated hotel with well modernised rooms and a lovely pool. It is let down by the service. I stayed there often a few years ago when service was top notch. The owner now has the hotel over the road as well and has let standards drop here (no bar, no restaurant, no pool towels, only 5 sunloungers as the rest have been moved to the other hotel, they claim to have an airport shuttle service - I phoned 3 times about this but could not get any sense out of the reception staff). The cleaning staff are great but the front of house staff need proper training in customer service. It is a pity that such a little gem of a hotel has become so poor.