Aparthotel Napols

We booked this due to location as our daughter is living in Barcelona for a year - we had reservations as usually pick a hotel but was very pleased with the accommodation and the friendly staff

The main reason for choosing this hotel was the availability of a two-bedroom apartment and the advertised on-site laundry facilities. Unfortunately, we discovered that laundry services for guests have not been available for over a year, although the website still indicates otherwise. The apartment is spacious and well laid out, offering good potential for a comfortable stay. However, it would benefit from greater attention to detail and maintenance. The listing mentions a coffee maker, but only a small espresso machine suitable for two people was provided instead of a standard drip coffee maker. No dish towels were available, which are useful even with a dishwasher. There were also no placemats for the dining table, and the cutlery was of poor quality. Wine glasses were not provided, which was unexpected. In one of the bedrooms, there was no bedside lamp, and we had to request one to be added. The living area would also benefit from softer lighting, as the bright ceiling fixtures make it less comfortable for relaxing in the evening. Basic amenities could be improved. No hand soap was available in either the kitchen or the bathroom, and the small bottles of shampoo and shower gel were not replenished once used. Overall, while the apartment is spacious and conveniently located, the lack of attention to these details made the experience fall short.

The location allows access to the key landmarks via a 15-20 minute walk or via subway (station 5 minutes away) or bus (many stops close). Restaurant options around the hotel are mostly Asian but you will find other possibilities within 10 minutes. We had a room with a kitchenette, which was convenient. However, it would be helpful for customers to add a few items: proper wine glasses (there were only 2 cognac glasses), a few more plates, saucers, bowls and cups. Reception staff was helpful when needed.

Great apartment very close to many tourist attractions but far enough way to be peaceful. A Lidl just round the corner to stock up the mini kitchen. Friendly staff. One minor thing. The apartment only has overhead lights, no lamps etc