Krabi Resort

All staff were great food at breakfast was very good choice

Great location and 15 years ago. It's obvious the resort was the top place to stay on the whole island. Now, it needs a major rejuvenation to update plumbing, the room decor and the reception areas. Staff were generally good, but it took a long time to change our room into something resembling a three star resort. We

The location was great. The restaurant was being rebuilt and the temporary one leaked with all the rain but hopefully this will be remedied when the new one is finished. The hotel rooms need a bit of refurbishment and little touches, like only one bedside lamp for a twin room let this only be 4 stars for review. Staff were very friendly and helpful

Large resort with private beach access, two pools, and a gym. Insects/bugs in the room, bitten in bed during night. Gym only open 8 am - 5 pm, why not at least match pool access 7 am - 7 pm? Breakfast buffe many options but guest was grabbing foods with the bear hands - unsanitary!

Nice pools, firm mattress (too firm) and good breakfast. Excellent location.

Had a wonderful time. Enjoyed the private beach and loungers.

The hotel has a great location and potential, but I did experience some cleanliness and maintenance issues. My first room had a clogged dirty toilet, and the second room had some mold around the sink area and in the tile grout behind it. The pool and kids’ slide also seemed a bit run down. The staff was kind and helpful, but the property could really benefit from improved cleaning and upkeep.

Dirty rooms. Booked grand pool room. No good view of pool, dirty dusty room and looked out on stagnant water. Reception dirty seats and dust everywhere. Cold breakfast. Rude staff. Eventually moved to F3 with small pool that didnt work. Room not serviced on first day then was cleaned on second day after I complained but dirty linen left by the door until we left. Even the staff said everyone complains yet you do nothing about it so this review will also be useless. Will complain to hotels.com to try and prevent anyone else being disappointed and wasting their money. Everywhere else we stayed in Thailand has been great.

We had a wonderful stay. The front desk staff are very good and helpful. The beach and lounges are great. Breakfast was very good.

The pool and private beach area were really nice. As well as the on site massage, room service and beach bar. Great if you want to have a break from the hectic vibes on the street for a day. Staff were welcoming and helpful.

Beautiful property. It shows a lot of care likely the most beautiful property in Krabi . Feels very traditional, as opposed to modern and shiny. I prefer the traditional look and feel. The private beach was quite nice. I would come back again.

The room layout is beautiful but the pluming was an issue with no hot water for couple days plus the swimming pool drained itself and water left less than haft of the pool. It took couple days for the technician to fix the problem. We upgraded to the oceanfront room and paid for a lot higher cost but it was not worth it.

Booked 4 nights and only stayed 1 night due to the very pungent moldy/musty smelling room. No room replacement offered so i took my things and left. Not recommended.

Excellent service

The room, bedding and my clothing after 24 hours was very damp and I had mildew growing on my clothing in the wardrobe. The pools were nice but disappointed that the larger pool was closed for 2days while the surrounding area was being cleaned and the pool bar wasn't open. The Breakfast was adequate but had little choice if you don't like cooked stews/vegetables for breakfast.

Good hospitality

You can tell this resort use to be amazing. Sadly it has declined. We had a luxury grand pool room and were not impressed considering the price. The beach access is the real selling point of this resort. Off season meant the food was less than desirable from breakfast to ordering off the menu. The room was somewhat clean but no where near 4 star resort clean. It was okay for the off season but wouldn’t come back for the price.

Room was comfortable with nice vie. The resort is very old. I couldn’t find anything good in the breakfast so I ate outside. Locations is wonderful! Very close to everything!

The hotel resort looks nice from the outside. But inside our room, you can tell it’s been used up and needed some TLC. The bathroom towels that we had on the first day had dirt on it. Also the towels were old and faded. Please replace it. The room was big and spacious. On one of the days we had our room made, we got into our room and it smelled like poop. We assumed the house keeper took a poop in our toilet because the lid was down and the smell came from the toilet. Also, our toilet flooded so we had to tell the front desk who apologized. We will not be staying here again even though the beach front view was beautiful.

The location of the hotel is very nice such as beside the sea, surrounded by green, close to good restaurants and music bars. Staff members were very kind and supportive including travel desk man. I would like to stay next time

this is the only hotel with beachfront and easy beach access. You can walk on the beach to get back to your room from downtown or you can take the city streets and come in the main gate. You are centrally located with convenient access to everything. The only thing I can say about the hotel that is not be positive is the pools were green and pool water was not clear. The location, the landscaping and the beach access overcame this one issue.

The pictures make the rooms look bigger than they really but acceptable. they are actively working on upkeep of the property. We saw rooms being refinished and painting done all over the property. The landscaping is impeccable and the breakfast was very delicious every day. It's the only hotel on the beach with beach access and the views are beautiful. One of the reasons we booked this stay was for the swimming pools. The pools water color was green every day not clear water we hoped. We did not swim in the green water. The staff were wonderful. It is a wonderful hotel and a wonderful location.

The staff were super nice and helpful. The resort itself was sort of secluded and quiet. Walking distance to all the great restaurants.

I love where this resort is situated. Super walkable to Aonang strips and it has private access to the beach.

amazing breakfast buffet, great staff, great location. our room had terrible wifi if at all, and no hot/warm water, we had cold showers. we complained once but not much changed. the resort is quite big and maintained well.

Great location , but the in room safe did not work in both of the adjoining rooms. Very friendly staff. Our original rooms smelled so badly they graciously offered us another set of adjoining rooms. The swimming pools needed repairs and have seen better days. Overall we were satisfied with the experience.

Great location and amenities generally pretty good. Staff were nice enough and helpful. Some language barriers. Check-in not handled that well and room configuration not correct (or as requested when booked). Basic/standard rooms are very basic and feel old and tired. Beds are very firm (and in our case - broken). Maintenance works should be advised beforehand (eg. cutting off hot water for 3 days) and not after the fact. At least they provided a free upgrade to a better room (after we insisted).

On the whole all of my issues with this place we're small and didn't take away from my stay, especially if you're out and about, but if you're thinking of this as a 'resort stay' then I would say it's not the best option. When I consider a resort, I imagine that everything I could need would be on site, but I was ignored at the bar both times I went and phoning / asking reception for anything was impossible. Things like tea and coffee being replaced was an issue and reception was not helpful even after a visit to them in person and 2 phone calls! There was hair in the shower when I got there, but I just chucked a cup of water on it so that's fine. I also found someone else's medication under the bed and their food/drink was left in the fridge. My bed also wasn't made after the room had been cleaned so I doubt their attention to detail. Like I say, all tiny things but it does add up. For me, the private beach was the real draw to booking here and I did love it! But I never once saw someone rearrange beds, pick up glasses (how they got served, I don't know!) and access down onto the beach itself is limited with just one set of stone steps. The location is fab, there's so much around! Every staff member I interacted with was smiley and friendly. The deluxe hotel has a weird downstairs with lots of dust covered ornaments but rooms themselves are nice!

Location was excellent!!!

The highlights of the resort are the private beach access and the location right on the main street with plenty of shopping and food options. Downsides were that unfortunately one of the rooms we booked was full of mosquitos and had a sewage smell. It was quite challenging getting the staff to change our room but we were eventually changed to a very nice and clean room. Additionally we had scheduled a private pickup shuttle from the airport which they forgot to send. Overall service wasn’t great but if you’re going to Krabi for the beach and beach town then this place is worth it.

Nice room and location. However the rooms were not clean and the shower and sink did not drain. when we arrived the towels smelled like feet and had to call multiple times to get new towels.

What is shown in the pictures is very different from reality. The staff is unprofessional and unfriendly. Rooms are not clean, and fixtures are broken. Phone calls are not returned, and there are no amenities at the resort.