Caladh Inn

Comfortable hotel - although the single room was on the small side it was immaculately clean with a super comfy bed.

Staff very pleasant and helpful. Room clean and acceptable, however, disappointed with outlook from the only window, outlook directly on to another room window, no general view whatsoever.

Good staff. Clean rooms.

When I say I love this Inn, this is my second year visiting. The hot breakfast is great, customer service warm and friendly without being over done. I just love how they have created such a warm feeling environment to stay in. Its in easy walking distance to all shopping, site seeing, and ferry pick up. Yeah, this is my spot and i'm a budget travel gurl. Oh, oh there is a large grocery store next door that I discovered on this second trip.

Large hotel with over 70?? Rooms. Lots of noise and doors slamming during night. Could benefit from door closers!

The staff were delightful and very professional, breakfast was very good, hotel in a convenient location, other guests were well-behaved (sadly not always the case these days!)

Location was great. Room was small but we got a free upgrade. Carpet and flooring in common areas requires replacement. Only had instant coffee in the morning.

Staff were friendly. Check in was easy. Room was comfortable and spacious. Very handy location for the ferry terminal and bus station. Also plenty parking available

This hotel is a huge disappointment. The bathroom was updated and that’s the nicest thing I can think of to say. The rooms were dingy, and well-worn. There was no thermostat in the room and no we have control with the heat/air conditioner. No mini fridge. No ice available. There was only one outlet and USB ports at all. It was extremely difficult for two people to charge, iPads, phones, etc. Additionally, it was noisy. There was ample parking I would never go back to this hotel

Nice area but the room was overpriced. The bed reminded me of the bed I would sleep on when we visited my grandmother. Squeaky springs.

Close to harbour. Great breakfast, friendly staff

One night stay in Stornaway. Walking distance to seafront.safe area with on site parking.

There is an electric car charger about 200m away which is ideal

Hotel was a convenient pick-up location for the tour I was taking and also for exploring the port and nearby streets. The room was clean and comfortable. The only negative was that the restaurant was noisy, even for dinner.

We had a loft room, only a roof skylight. We left before breakfast. Reception area smelt bad, but room was clean and no bad smells.

Felt that for the money this hotel was disappointing. We were greeted by a smell of overcooked cabbage in the reception area. The check in staff were pleasant and easy to check in. The room was small and only one socket to either plug in the TV or kettle, not both at the same time. The road was noisy so couldn’t open the window. Location was good for the ferry but this is the only positive I could find.

Quiet breakfast buffet

Close to the ferry terminal. Large room. Clean and quiet.

It was OK for one night stay but room was small and bed lumpy with awful pillows. View over industrial units with bright lights all night. Staff were polite and helpful and breakfast was OK, but restaurant was noisy.

Only one issue! I booked this over 6 months ago and ended up in a room very far from the front desk and we were close to a “recycling?” Place that dumped bottles all night, very noisy. Other than that it was a pleasure and extremely convenient to the ferry and town. I would stay there again but not in room 11.

Stayed here 2 years ago and it hasn't really changed. I thought it was brilliant then and no reason to change my mind. Very, friendly and welcoming staff, everywhere was immaculate, my single ensuite room was amazing. Plenty of free car parking as well. Buffet breakfast choice was second to none and cooked food plentiful, hot and fresh. For other meals the menu choice was good and also included a Carvery, every night from 1700. Really good food. I will be staying again when I visit Stornoway next year!

Quick overnight stay while in Stornaway on business We arrived late so didn’t sample dinner however we ate at the sister hotel restaurant HS1 which was good Quick friendly checkin and good standard of room and bathroom Breakfast good choice Hotel receipt emailed same day. Big chains take note 😀

Seems overpriced for what it us, but i huess that's islands for you!

Very good

Filthy, tiny room.

Good basic inn style accommodation. Staff was very accommodating and made the stay excellent.

Was visiting family in Stornaway, the hotel was fine but I thought it was a bit pricey.

Basic hotel but everything you need for a short stay. Food was ok, service was ok etc.

Room was on the small side, especially the bathroom. But location was very convenient, staff were very nice, and breakfast was fine. Overall it was a good choice.

Fairly dated but clean

Just what we needed!

Great room and great service. Easy walk to just about anywhere in Stornoway. The front desk was very accommodating and helped us extend the stay for an additional night.