Holiday Inn Express Rocklin - Galleria Area by IHG

Rooms were ok but there was stains on the sheets vents to ac look like they had mold ac would turn on when it wanted to even when set to coldest setting and shower still had soap on walls looked like it was never cleaned up

Didn't use the hot tub, the breakfest was good.

Breakfast was hot and fresh.

Room 221 was clean, quiet but small with single King size bed that was very comfortable. Does need maintenance- one of two bathroom bulbs was burnt out. Shower single handle was loose ( I replaced burnt out bathroom light fixture bulb, two different colors, supply by front desk staff and would have tightened handle on shower if they could have provided the necessary Alan wrench. I also noticed missing burnt out bulbs in overhead light fixtures in lobby and huge crack in ceiling. In three breakfast we had there was no potatoes or bacon but always pork & turkey sausage or a couple different omelettes instead of scrambled eggs. My wife said she missed not having biscuits and gravy. Warm cinnamon rolls and variety of muffins was a plus along with the pancake making machine. There is only one ice machine on the bottom floor. The outside pool and the exercise room were inviting, but we did not use them. This hotel is dated - We will not stay here again. There are many hotel options in area and I don’t want to be making room repairs because maintenance personnel are not available. I would recommend Resident Inn in this Rocklin Ca. Area

Friendly staff and good service!

Just average, nothing spectacular

It was a peaceful stay. GREAT BREAKFAST!

This Rocklin location is our "go to" when we need to stay overnight in Rocklin while visiting or helping family. We were offered the second or third floor and we chose the third floor. It was "okay" but not as updated as our previous stay on the second floor. It was clean though, and comfortable, just some minor issues that needed repair.

Staff was incredibly difficult to work with and check in and check out were both a huge hassle. Wifi was incredibly slow and facilities like the shower and ac did not work well

Close to restaurants, gas station, shopping etc

Very pleasant and helpful to make sure a guests stay goes wonderful.

The hotel definitely needs to be updated. Furniture and bathroom sink area had chunks out of the wood. Some of the towels were frayed. No usb ports. My biggest complaint was the toilet. It’s made for someone under 5 foot, and was not good for a person with knee issues!

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Nice hotel. I appreciate everyones hard work to make our stay nice.

All was good… the breakfast could have been better, example the eggs were with cheese.. how about just scrambled eggs without cheese for those that don’t eat cheese.

Clean, nice pool and easy on and off freeway

Great!

AC unit was kinda loud

The Manager checked us in. She was so polite and kind. The ladies who worked the breakfast were also very helpful and kind. Our room was very clean and comfortable. The morning we checked out, we left earlier than breakfast started. The lady working the front desk grab us bananas and apples to make sure we had something before we left. The property was in a great location surrounded by many shopping and eating options.

Very nice staff. Clean facility

very good

Great staff Clean area

Very nice

Staff is really nice hallways smell great. Room was super nice except for the bathroom looks like it wasn’t cleaned thoroughly there was hair on the walls if the shower and on the tub. Other than that all was very nice very quiet and in a super duper nice neighborhood with everything you need close by.Would recommend a 100%

My 2nd stay, the first was okay, felt safe & clean enough for a budget hotel. However, this time they placed me in a very dark, first floor room (120) on the back parking lot adjacent to a busy road with window view of the large pool equipment cage. Worse, it smelled horribly like cat spray and the carpet seemed sticky by the bed. Also, no hand soap in the bath, cleaning lacked detail. Too tired after long drive to change rooms, so stuck it out using room spray I carry but disappointed, can't believe they'd put anyone in that room the way it smelled. Common areas were fine, breakfast was decent, parking and area seemed okay, just check your room before settling in.

Mostly okay. Just looks a little old.

We’ve stayed here several times. Great customer service and easy to get too. We always feel welcome!

Check in was easy. Good breakfast selection. Easy parking.

My 2nd stay within a 6 week period. Good folks, good breakfast, very convenient location.

The location was great. Accesible and walkable with restaurants and shops nearby. The breakfast staff was very friendly and efficient.

The property is very tidy and clean but when we checking in I was told that because they cannot contact me and my card was declined they canceled my room but I’m so lucky that they have 1 room left . They said they tried contacting me but they cannot reach me. I booked the book now pay later policy it’s says pay in the property but why cancel why not wait until certain hours. It’s so frustrating that they did that to me. I even put a special request that we will be checking in late but yeah they still cancel it and gave me a one bed room!!!

Cleanliness is my judge of a property. I knew from the minute I walked into the lobby that this property was the exception, not the rule. The lobby was spotless. Even the elevators gleamed. The room was clean and well equipped. The linens were not stained or dirty. The towels in the bathroom were perfect. The amenities were full, which is not always the case. The beds were very comfortable and immaculate. Major plus was the shower. There was water pressure!! This is our definite place to stay when we have a layover in Rocklin, CA. Last, but definitely not least, the staff was very nice. I can't comment on the breakfast because we ate out. However, judging by the rest of the property, it was excellent as well.