Alila Ubud. Bali

There were bugs in the bed. Room size very bad. Air conditioning did not work. Worst stay in bali

Amazing location, spectacular views, very unique experience.

Lovely welcoming staff. We stayed in a one bedroom terrace tree villa. Highly recommend the room. Good free daily shuttle service into Ubud centre. Monkeys are highly entertaining- just keep your distance:)

Beautiful setting enhanced by charming staff

We had a fabulous time in Alila! Our villa on the Ashe of the valley was super. The food was super and the service too. We enjoined the movie by the pool and the afternoon service making our room ready for the night was really great. You do know you are in the jungle as we had a gekko as a house huist. We only saw him once but every night we could hear him. The WiFi and airconditioning was good. The only thing would be that there was only one free outlet to charge our devices in the main cabin.

Beautiful resort

We really enjoyed our stay. They staff was super friendly and helpful. Our airline didn’t get our luggage on our last flight, so we didn’t have our checked bags. The staff at Alila worked hard to help us get updates on our luggage even though it wasn’t their fault. They offer several different activities. They have live music some nights at the resort. Overall it was a fantastic place to stay!

The resort and staff were excellent, however the rooms are very tired. Our room was so damp we had to ask tor a dehumidifier to try and reduce the dampness. Beautiful location but let down by the quality of the rooms.

I have to agree with someone that wrote that this is not a 5 star hotel unfortunately. Pool area and both restaurants are great. Staff is incredible friendly and helpful and that is what improves the review but the rooms are not up to the standard. Our bathroom roof was leaking after every rain, and the rooms are really small with not even a space to open your suitcase, almost no closet space either.

We absolutely loved our stay surrounded in the middle of nature with monkeys on the premises. The breakfast was delicious, the staff always eager to help you and we were upgraded without a problem.

The hotel is in the middle of a jungle and beautiful nature. We loved our stay , our room was clean and no bugs . If you want to relax, catch up in reading, yoga then you are in the right place. The food was delicious!

Stunning and Tranquil, wonderful Staff and management. Thank you we will return

This is a beautiful hotel - you’re in the middle of nature and stunning views all around. The infinity pool is really relaxing - definitely take a dip. The restaurant has amazing food - I didn’t try the western cuisine but the Asian cuisine is delicious. I also appreciated that they had free shuttles into town 3 times a day.

Staff were AMAZING. they were so friendly, polite and extremely helpful. Will absolutely recommend this gem to anyone who wishes to visit Ubud. Room is very comfortable (we stayed at the TreeTop Villa) and well furnished. Love the nature vibes it encompasses.

The hotel is in a great location, surrounded by rice terraces and forest. Away from the main centre of Ubud, so lovely and quiet. I stayed in a room with a balcony - number 508. This hotel was significantly more expensive than everywhere else i stayed during my 3 week trip to Bali. Staff were great and food was also good. I enjoyed the complimentary yoga session. However everything here; the spa, transfers, food, drink was between 30% and 50% more expensive than other hotels, and the quality was not as high as my experience elsewhere. This is supposed to be a 5 star hotel, but my room was really shabby. There were damp patches at the bottom of all the walls and large brown stains all over the mosquito nets. The coffee machine didn't work because the 'pods' were cheap non-branded versions and didn't fit. I was unable to charge any of my electronics as the plug sockets in the room were badly positioned in relation to the (fixed) furniture, so i was forced to continually take them to the reception to charge. There were only two small bottles of water in the room - particularly poor when you can't drink the tap water. I loved my stay at the Udaya - closer to Ubud, lovely rooms, pool and spa - and far better value for money!

We were delighted to be upgraded to a villa. On our first day, a group of monkeys visited our balcony. It was a huge Villa, with an open air bath tub and a separate room for shower n toilet. The Villa was spacious and cool. We enjoyed our stay at the villa.

Alicia Ubud is a jewel in the jungle with complimentary shuttles 3 times a day into downtown Ubud. Perfect for the traveler wanting an escape in a serene and tropical high end resort. The infinity pool is the best in Bali and the property sits majestically in the middle of the jungle with surrounding rice fields and beautiful vistas. The staff know you by name and the service is attentive and always served with the traditional Bali smile and grace.

The staff were well-traind and perfectly too much kind to us. Big appluase for them.

Location and style is great. Food is tasty. Bathtub is fantastic. The only drawback is the TV in guest rooms are a bit too small. Also given the climate would be great if dehumidifier can be equipped in each room.

Our deluxe room was overall very damp, including duvets etc. we put on the dehumidifier for a whole week but hardly anything dried. The usual amenities were missing from the bathroom, like toothbrushes, shower caps. The restaurant and Cabana Bar were good. English yea was generally very weak.

Very nice property. Service was very good. Met our needs.

Very peaceful and the staff was so friendly

A great hotel for a few days of quiet and peace. A beautiful property to just relax and spend time by the pool. The staff is very friendly and helpful. Food (although limited options) was good. The hotel is just a little off the main areas in Ubud.

A great hotel for a few days of quiet and peace. A beautiful property to just relax and spend time by the pool. The staff is very friendly and helpful. Food (although limited options) was good. The hotel is just a little off the main areas in Ubud.

The staff were all very friendly, just perhaps slightly forgetful at times e.g. bedroom - replacing water bottles, missing hand towels; dining - missing cutlery, and bringing hot coffee instead of iced coffee. Nothing major, and we suppose it’s understandable given they have endured pandemic for 2 years without tourists. The food was delicious (we kept saying sedap sedap!) The spa, is incredible. Genuinely fantastic experience that we truly recommend. The Rice Field walk and local village visit are also very enjoyable.

The staff were all very friendly, just perhaps slightly forgetful at times e.g. bedroom - replacing water bottles, missing hand towels; dining - missing cutlery, and bringing hot coffee instead of iced coffee. Nothing major, and we suppose it’s understandable given they have endured pandemic for 2 years without tourists. The food was delicious (we kept saying sedap sedap!)The spa, is incredible. Genuinely fantastic experience that we truly recommend. The Rice Field walk and local village visit are also very enjoyable.

We stayed for two nights celebrate my wifes birthday. From the booking, to the checkout everything was flawless. The entire team exceeded five star expectations. Special thanks to the professionalism with front desk team and especially Yuni who arranged a beautiful private birthday suprise dinner in the jungle. Chef Wayan whos food was flawless and packed with flavour as well as the FOH service team who delivered attentive friendly service at all meal periods! My wife is so happy, i’m not sure how I will be able to up her birthday experience next year! Thank you Alila!!

We stayed for two nights celebrate my wifes birthday.From the booking, to the checkout everything was flawless. The entire team exceeded five star expectations.Special thanks to the professionalism with front desk team and especially Yuni who arranged a beautiful private birthday suprise dinner in the jungle. Chef Wayan whos food was flawless and packed with flavour as well as the FOH service team who delivered attentive friendly service at all meal periods!My wife is so happy, i’m not sure how I will be able to up her birthday experience next year!Thank you Alila!!

Sandman was extremely nice and helped with whatever we needed. The staff at the restaurant was very kind and very attentive to our needs.

Magical experience, incredible Balinese hospitality and what a beautiful setting!! 10/10 would definitely come back and recommend to anyone. Also the breakfast is awesome!!!

Amazing stay in wonderful Ubub, so relaxing and the SPA was so good!

Beautiful setting. Disappointing service. Expect to request everything (Water at meals, coffee, tea, housekeeping, toothbrushes, etc.) multiple times.