West Downs The Heritage Resort

Exterior view
Bathroom
Banquet hall
Exterior view
Facilities
Don't miss out! Price and availability may change
7.5 / 10
Good(285 Ratings)

Resort in Kerala

3-Star Resort

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Free breakfast, Bar and more

About this resort

West Downs The Heritage Resort offers top-notch services and amenities, ensuring guests experience utmost comfort.

Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort.

Should you require transportation to or from the airport, resort is able to organize it prior to your arrival date. Taxi and car hire offerings at the resort simplify arranging your excursions, explorations, and additional activities in Ooty.

Visitors can take advantage of complimentary parking directly at the resort.

Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.

Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the resort's ticket service and tours. Relax and feel the warmth in the resort's inviting lobby, featuring an enchanting on-site fireplace.

Traveling with minimal baggage is achievable at West Downs The Heritage Resort, as the resort's dry cleaning service and laundry service ensures your garments stay fresh.

Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.

The resort maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.

Each accommodation at West Downs The Heritage Resort is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.

In select rooms of the resort, guests can enjoy the advantage of having linen service available for their convenience.

In select rooms, guests at the resort can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal.

Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer and toiletries within a few chosen chambers. Begin your holiday on a high note. At West Downs The Heritage Resort, your mornings are greeted with a delightful, free breakfast.

Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort.

Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction. No matter your specific dietary needs, rest assured that West Downs The Heritage Resort provides an array of halal choices to ensure your dining experience is nothing short of delightful.


Amenities at West Downs The Heritage Resort

24-hour front desk
Business facilities
Restaurant
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free breakfast
Free Parking
Non-smoking
Wheelchair accessible
Bar
WiFi/Internet
Parking Available
Breakfast available
Garden
Laundry services
Family friendly
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products

Map of Kerala


Available Rooms

Things to know

Check-in: 12:00 PM
Check-out: 10:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    7.5 / 10
    Good(285 Ratings)
    9.6 / 10Outstanding·May 2026
    Bad service
    9.6 / 10Outstanding·Apr 2025
    They hardly had any options for breakfast, terrible experience
    8 / 10Excellent·Mar 2025
    Hot water can be arranged on time. Otherwise it is very good hotel and stay is good
    6.4 / 10Average·Jun 2026
    There are no facilities, it is not a resort but a hotel with basic room and dining facility. Staff are not friendly. Very expensive and not worth the money. Food is terrible. Bed sheets are dirty, fresh sheets were not given despite our request.

    FAQs

    Is parking included with this resort?

    Yes, parking is listed as an amenity at West Downs The Heritage Resort. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this resort?

    We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.

    Is West Downs The Heritage Resort pet friendly?

    Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at West Downs The Heritage Resort?

    We found 22 amenities for this rental. This includes 24-hour front desk, business facilities, restaurant, airport transportation available, and shuttle available.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.