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Hotel Mercure Carcassonne La Cite

Top rated by guests
Exterior view
Exterior view
Swimming pool
Meeting room / ballrooms
Interior view
Don't miss out! Price and availability may change
8.7 / 10
Excellent(28 Ratings)

Hotel in Carcassonne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.

The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.

During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.

The hotel is completely smoke-free.

Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.

For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.

Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. In select rooms, the hotel offers visitors access to mini bar.

It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at Hotel Mercure Carcassonne La Cite, a scrumptious, homemade breakfast kick-starts the day.

During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.

Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its shared kitchen. Hotel Mercure Carcassonne La Cite provides a superb assortment of leisure amenities for guests to enjoy.

Begin your holiday perfectly by taking a plunge into the swimming pool.

Amenities at Hotel Mercure Carcassonne La Cite

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Kitchen
WiFi/Internet
Parking Available
Shared kitchen
Garden
Laundry services
Family friendly
Contactless check-in/out
Cleaning products

Map of Carcassonne

city location on map

Nearby attractions

Gorge De Galamus
26.2 mi
Grotte de Limousis
9.6 mi
Stade Pierre-Fabre
28.6 mi
Lac'Cro Parc
17.7 mi

Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.7 / 10
    Excellent(28 Ratings)
    9.6 / 10Outstanding·Jun 2026
    The hotel is five minutes walk from the main gate and it’s very well situated. There’s a free car park on premises. We were there on a very hot day and we were so happy that there was a pool. The hotel js very quiet and there’s a nice little garden. The breakfast is plentiful with many different options to fit everybody’s needs. The rooms were very clean, the reception staff was very friendly and helpful. The only reason why I’m giving a three star for personnel, is that one of the ladies that work in the breakfast room is not friendly, verging on rude. One of the mornings we were there, one gentleman came down at 10:05 which is five minutes after breakfast close and asked if he could have a coffee. This lady abruptly said no and showed him her phone to indicate that the time was past the breakfast. While I understand that they are set times for meals, there are more polite ways to indicate that it is too late for someone to have a coffee.
    9.6 / 10Outstanding·Apr 2026
    We thoroughly enjoyed our stay with our dog. The staff were friendly and attentive, and our dog was welcomed with open arms (unlike many hotels which call themselves pet friendly). We would happily return!
    10 / 10Outstanding·Sep 2025
    All good great hotel for old city friendly and clean
    10 / 10Outstanding·Sep 2024
    Love the front desk (Julien! Really enhanced our stay chatting with him) and bar staff. STUNNING location. We were so sad we had no time to go into the pool but it was stunning to just be by. The robes and slippers, the garden like setting, so peaceful with Carcassone tops in view?! The charm of this place! Magnificent and cannot WAIT to come back to Mercure Carcassone.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Hotel Mercure Carcassonne La Cite. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Hotel Mercure Carcassonne La Cite. Enjoy the water!

    Is Hotel Mercure Carcassonne La Cite pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at Hotel Mercure Carcassonne La Cite?

    We found 18 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and pool.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.